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"Super simple check in procedure, excellent and a really well presented room, great location given why we were in the area. The facility of rooms with a shared kitchen would work really well, although we didn’t need to use the shared kitchen."

"The room was spotless. Amazing staff. "

"Yes"

"I stayed at this hotel because I got bumped from my flight out of Heathrow and had to stay at two additional days. The location was perfect along the Thames River there are many walking options right next to the hotel. The breakfast was one of the best I’ve had while in Europe."

"The Warmth....."

"Most peaceful hotel I like very much❤️"

"clean and comfortable room, staff is good, not for from tube or train but far from city centre around 30 - 40 min."

"Clean comfortable good food nice staff "

"Lovely venue, great staff, "

"Service & staff were great … as were the facilities & room .. the only complaint we have is that despite upgrading to the turquoise suite the room was really quite cold despite an extra radiator being provided & remained so"

"A regular stop for me when in London. Professional, clean and classy."

"Clean modern rooms, very spacious, very professional staff"

"As fabulous as ever! Courteous staff, excellent room amenities and a well-stocked club room! Great proximity to departure hall, literally a 4 minute walk. This has been my choice for many years, whenever flying from Heathrow, irrespective of which terminal I fly from! "

"Love this hotel"

"Loved the whole armks"

"The rooms were clean, all the staff was really helpful , the breakfast was really delicious "

"Lovely hotel Comfy bed Bar was closed for cocktails Food in restaurants was good Close to Heathrow so a good choice for an overnight stay "

"Clean hotel. Great location"

"Good location Not many breakfast selection Not worth the price that I paid "

"Yes the staff were very helpful and the room was clean and comfortable. Bed and pillows were extremely good."