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"Clean room, small issue with layout dealt with really promptly with no fuss. Staff friendly throughout hotel. Breakfast fresh with good choice of items both hot and cold"

"Such a cute place! Excellent service, fabulous restaurant. I had one of the garden rooms, nice and quiet and large!"

"Very clean, and staff friendly and very helpful "

"Great location close to Eye, super clean and well appointed rooms. Staff were brilliant. Food was really good. "

"Staff were amazing"

"Clean room, friendly staff, perfect 1night stay."

"Fabulous reception staff and super clean and comfy room - thanks so much "

"Fantastic service from all the staff couldn’t fall our state whatsoever not that I wanted to"

"We stayed in Erphingham gate room, nice and clean, large suite, roll top bath in the corner. Staff all polite and friendly, hubby would have liked a bigger TV and no ladies make/up hair styling area . Always a hotel we visit again and again "

"Absolutely fantastic stay. Friendly welcoming staff and a beautiful hotel. "

"The stairs to 2nd floor rooms are a bit confusing but other than that all was good Excellent breakfast served a very nice and capable young lady called Amy. Jack who booked us in was also very professional "

"Very helpful staff"

"Staff friendly as always , lovely hotel in a lively town . The walk along the prom is always enjoyable - nice scenery and plenty of fresh air. Always look forward to our 4 - 5 weeks at the Cliff each year "

"Have stayed a number of times over about 10 years or so - is consistently good. Staff are always friendly and helpful, food is excellent and very good local beer is available. The rooms are small but do what is needed and have always been clean. This is a proper traditional country pub and we need more of them!"

"First choice whenever I stay in Lowestoft."

"So, first of all the English breakfast. Have to pay extra for mushrooms (how rude and hence only 4 stars for it) but a good choice of continental food, cereal, yoghurt, pastries, jams. The room (I stayed in the lodge) very clean and spacious room however the radiator didn't seem to be working although towel rail in bathroom was but there was enough space for a wheelchair. Staff are diligent and friendly (both day and night) and I advised on the faulty socket in my room. I've stayed here before...

"Great stay"

"Great staff, room clean and very nice, had a small problem which was sorted straight away. Good location bus stop outside, 5 mins to centre and runs every few minutes. Will hopefully return "

"The room was absolutely spotless with a fantastic sea view. The staff were amazing, friendly, polite and extremely helpful. I would definitely recommend this place. "

"Lovely staff"