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"Great location. Right downtown. The hotel is quite new and the rooms are spotless. The beds were comfortable and we enjoyed the breakfast as well. I would highly recommend this hotel."

"Absolutely gorgeous hotel, stunning rooms, very friendly staff - wonderful experience overall!"

"Las habitaciones no son como las anuncian. Las camas no son del tamaño que muestran en la reservación y argumentan que todas las habitaciones son diferentes. No hay nada que hacer cerca, el shuttle para ir a esquiar solo sale a las 9am y regresa a las 4pm. El conductor del shuttle es grosero y le grita al personal del hotel y a los huéspedes. No limpian la habitación, solamente hacen las camas y ya. En general muy pobre la experiencia. Dejamos el hotel cuando aun quedaba una noche pagada por todo lo anterior."

"The room does not match the description. It was dirty as well. I would never book it again. "

"Spacious rooms, but no frills. Smoking allowed in the lobby area, making it very hard to breathe. "

"Absolutely beautiful place, located next to the ski lift. Hotel is spotless clean and the service is superb.Breakfast was delicious and with lots of fresh food to choose from."

" The best hotel in Novi Pazar. The location is fantastic—right in the centre, within easy walking distance to shops, cafes and landmarks. The security men do a wonderful job managing the entrance and looking after guests’ cars in the hotel car park, which makes a big difference if you’re driving. The staff were friendly and professional, and the overall experience was excellent. Highly recommended."