Gentile Signora,Grazie per il tempo che ci ha dedicato.È un vero piacere sapere che ha apprezzato la posizione centrale del nostro hotel e le nostre camere confortevoli, arredate seguendo un design moderno e recentemente rinnovato. Siamo lieti che la nostra colazione varia e la postazione per i waffle abbiano contribuito a rendere la sua esperienza piacevole.Tuttavia, ci scusiamo per il disagio incontrato con il dispenser del detergente della doccia e la pressione dell'acqua. Prendiamo nota delle sue osservazioni e ci assicureremo di verificare questi aspetti con la massima attenzione. L'equilibrio tra comfort degli ospiti e sostenibilità ambientale è una priorità per noi, e il suo feedback ci aiuta a migliorare.Inoltre, siamo orgogliosi di sapere che il nostro personale si è dimostrato cortese e disponibile, in particolare il nostro collaboratore italiano, Artan, del ristorante che ha saputo assistere lei e suo figlio con attenzione e cura. Il benessere dei nostri ospiti è al centro della nostra missione e gesti come la preparazione di un box con pane e frutta sono l'espressione della nostra cultura di servizio.Le porgiamo i nostri cordiali saluti.Jonas Van Laethem, Director of Food and Beverages

Beste Mevrouw,Bedankt voor uw positieve beoordeling.Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Groetjes!Tula M., Rooms Operations Manager

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.It's wonderful to know that the location of Brussels Marriott Hotel Grand Place was ideal for your exploration of Brussels. Our team takes pride in maintaining our accommodations to ensure each guest enjoys a comfortable and memorable stay. Your appreciation of the room amenities and overall condition of the hotel is a testament to their efforts.Should you decide to honor us with your presence again, we would be delighted to have another opportunity to serve you.It would be a pleasure to welcome you back. Best wishes,Tula M., Rooms Operations Manager

Beste Mevrouw,Bedankt voor uw positieve beoordeling.Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Groetjes!Tula M., Rooms Operations Manager

Cher hôte,Merci pour ce superbe commentaire.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Nous espérons vous recevoir une nouvelle fois très bientôt.Bien à vous,Tula M., Rooms Operations Manager

Dear Suren,Thank you for your recent visit to the Brussels Marriott Grand Place.We are truly sorry to hear that you encountered a technical issue during your stay and that we were not able to repair it effectively.Please note that this shortfall of services does not represent the high standard on quality services that we strive to provide on a daily basis.We warmly invite you to come back to our property at any moment so we can have the opportunity to make it brilliant for you!With warm regards,The Brussels Marriott Grand Place

Dear Matthew,Thank you for your recent visit to the Brussels Marriott Grand Place.We are truly sorry to hear that you encountered a technical issue during your stay creating an unpleasant inconvenience.Please note that this shortfall of services does not represent the high standard on quality services that we strive to provide on a daily basis.We warmly invite you to come back to our property at any moment so we can have the opportunity to make it brilliant for you!With warm regards,The Brussels Marriott Grand Place

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.It's wonderful to hear that you found tranquility at our hotel, a testament to our effort to ensure a peaceful environment despite our central location. We're also delighted that you appreciated the cleanliness of our accommodations, which is a priority for our team. Furthermore, your recognition of our proximity to Grand Place highlights one of our most celebrated features, allowing guests to easily explore the heart of Brussels.We look forward to the pleasure of welcoming you back. Many thanks again,Tula M., Rooms Operations Manager

Cher Monsieur,Merci d’avoir rédigé cet avis positif suite à votre séjour chez nous.Recevoir vos marques de satisfaction et vous revoir sont nos plus belles récompenses.Au plaisir de vous accueillir à nouveau,Tula M., Rooms Operations Manager

Dear Madam,Thank you for sharing your experience with us.We're thrilled to hear that you found our accommodations spacious, modern, and clean, reflecting our recent renovations. Your compliments on the dinner and cocktails, as well as the room service breakfast, are much appreciated; our culinary team takes great pride in crafting delightful dishes with a local twist. It's also wonderful to know that our staff's friendliness and helpfulness stood out to you, as we strive to provide exceptional service. The comfort of your sleep is paramount, and we're delighted that you found the bed to your liking. Lastly, we couldn't agree more about our prime location, which offers guests the convenience of exploring Brussels with ease.We look forward to welcoming you back on a future visit.Kind regards,Tula M., Rooms Operations Manager

Cher Olivier, Merci pour votre commentaireNous sommes enchantés que votre séjour parmi nous se soit parfaitement déroulé et que vous ayez apprécié la qualité de l'accueil. Nous partageons, d'ailleurs, votre commentaire avec toute notre équipe afin de la féliciter pour son investissement quotidien.Au plaisir de vous accueillir à nouveau,Gabrielle, Marketing Manager

Chère Sevan,Merci d'avoir pris le temps de nous faire part de votre expérience chez nous.Nous sommes désolés que les prestations durant votre séjour n'aient pas été à la hauteur de vos attentes.Votre satisfaction reste notre objectif premier. N'hésitez pas à nous faire part durant votre séjour de vos remarques afin que nous puissions intervenir au plus vite et au mieux.Nous espérons avoir le plaisir de vous accueillir à nouveau pour vous convaincre avec une prestation bien meilleure.Bien cordialement,Gabrielle, Marketing Manager

Dear Guest,Thank you for taking the time to share your feedback.We're truly sorry to hear that your experience did not meet your expectations. It's disheartening to learn that several aspects of your stay were unsatisfactory, from cleanliness to the condition of our hotel and the services provided. We always aim to deliver the highest standard of service and accommodation, and we regret that we fell short in this instance. While we are currently addressing the air conditioning issue mentioned in our hotel information, we want to assure you that our team is dedicated to maintaining a clean, comfortable, and welcoming environment for all our guests. We are also in the process of completing our renovation, including the fitness center, to enhance our facilities and guest experience.We hope that you will choose to revisit us.Best regards,Tula M., Rooms Operations Manager

Cara Fabiola,agradecemos a sua escolha e retorno.É gratificante saber que encontrou conforto em nossos quartos, refletindo nosso compromisso em oferecer uma estadia agradável. Lamentamos, no entanto, que tenha enfrentado inconvenientes com o serviço de quarto e a limpeza das toalhas. Levamos a higiene e a satisfação do cliente muito a sério e asseguramos que a limpeza é uma prioridade diária em nosso estabelecimento. Embora esse incidente não seja comum, valorizamos seu feedback e estamos sempre em busca de melhorias para garantir que tais situações não se repitam.Esperamos voltar a recebê-la para uma nova experiência. Melhores cumprimentos,Tula M., Rooms Operations Manager

Cher hôte,Merci pour ce commentaire sur notre établissement.Nous sommes ravis que la situation de notre hôtel vous ait plu, offrant un accès facile aux attractions de la ville. Nous regrettons cependant les désagréments rencontrés avec le lit d'appoint et les problèmes techniques mentionnés. Sachez que notre équipe de réception est toujours prête à répondre efficacement aux demandes de nos clients, et nous sommes désolés si cette fois-ci cela n'a pas été à la hauteur de vos attentes. Concernant la prise dans la salle de bain et le signal TV, nous prenons note de ces éléments pour une vérification et une intervention rapide. Pour l'attente à l'ascenseur, veuillez noter que nous disposons de trois ascenseurs pour le confort de nos clients, et nous nous efforçons de minimiser l'attente. En ce qui concerne le petit déjeuner, notre objectif est toujours d'offrir une expérience complète et satisfaisante, et nous prenons en compte vos commentaires pour améliorer ce service.Nous serions ravis de vous revoir chez nous pour un séjour 100 % réussi,Tula M., Rooms Operations Manager

Dear Kory, Thank you for this feedback concerning your recent visit.We're thrilled to hear that the cleanliness of our rooms met your expectations and that you found the condition of our hotel to be satisfactory. It's also gratifying to know that our service was up to the mark and that the amenities provided in the room contributed positively to your stay. Our team strives to maintain a high standard across all aspects of our guests' experience, from the modern decor to the comprehensive in-room facilities including the Nespresso machine for that essential morning coffee.We hope to have the pleasure of welcoming you back. With kind regards,Gabrielle, Marketing Manager

Chère Christiane,Merci d'avoir partagé l'expérience positive de ce moment passé parmi nous.Nous sommes enchantés de constater que vous avez passé un très agréable séjour dans notre établissement en partie grâce au professionnalisme de l'équipe. Merci pour votre mention du confort des chambres, nous sommes ravis qu'elles vous aient plu.Nous espérons avoir la joie de vous revoir très prochainement parmi nous.Bien à vous,Tula M., Rooms Operations Manager

Dear Mindy,Thank you for this kind review about your recent visit.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best regards,Tula M., Rooms Operations Manager

Chère Laurel,Merci d'avoir pris le temps de rédiger ce charmant commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous compter de nouveau parmi nos hôtes,Tula M., Rooms Operations Manager

Dear Mehmet Tevfik,Thank you very much for your kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back in the future.Kind regards,Tula M., Rooms Operations Manager

Cher Ammar,Merci pour votre sympathique commentaire.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Au plaisir de vous recevoir à nouveau,Tula M., Rooms Operations Manager

Dear Sofia,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future occasion.Best regards,Tula M., Rooms Operations Manager

Dear John,Thank you for your review.We're thrilled to hear that you found our location ideal and our rooms both clean and modern. It's wonderful to know that the friendly service provided by our staff contributed positively to your stay. Our team takes great pride in maintaining a high standard of cleanliness and offering comfortable accommodations, and we're delighted that these aspects stood out during your visit.We look forward to seeing you again. Best wishes,Tula M., Rooms Operations Manager

Dear Ana.Thank you very much for sharing your positive review.We're delighted to hear that our team's friendliness made a positive impact on your stay. Our recent renovations have indeed brought a fresh and modern touch to our rooms, and we're glad you appreciated the updated aesthetics. It's also wonderful to know that our central location contributed to the enjoyment of your visit.We look forward to welcoming you back. Best regards,Tula M., Rooms Operations Manager

Dear Dean, Thank you for your review.We are pleased that we were able to meet your expectations.We look forward to the pleasure of welcoming you back.Our kindest regards,Tula M., Rooms Operations Manager

Dear Saul,Thank you for this positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again. Best wishes,Tula M., Rooms Operations Manager

Dear Jenni, Thank you for this positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future visit.Kind regards,Tula M., Rooms Operations Manager

Cher Mr. Vincent,Tous nos remerciements pour ce commentaire positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce serait un plaisir de vous recevoir une fois encore pour une expérience tout aussi positive. Bien à vous,Tula M., Rooms Operations Manager

Chère Fatima,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis que vous ayez apprécié votre séjour.En revanche, nous regrettons que notre rapport qualité prix ne vous ait pas convenu et prenons bonne note de votre suggestion d'amélioration.Merci d'avoir mis en avant la modernité de votre chambre.Nous espérons avoir le plaisir de vous recevoir à nouveau bientôt. Cordialement,Tula M., Rooms Operations Manager

Dear Eugenio,Thank you for taking the time to share your review.It is always a pleasure for us to welcome returning guests and we are delighted to know that you had such a great time at our hotel.Please do not hesitate in making us aware of any issues or concerns during your stay so that we may seek an appropriate solution.We hope to have the occasion to welcome you back in the near future.Kind regards,Tula M., Rooms Operations Manager

Querido huésped,Nos complace saber que encontró nuestro hotel increíble y que disfrutó de nuestra ubicación perfecta para conocer el centro de Bruselas. Apreciamos sus amables palabras sobre la limpieza de la habitación, el estado del hotel, el servicio y las comodidades de la habitación.Será un placer recibirle de nuevo próximamente. Un saludo muy cordial,Tula M., Rooms Operations Manager

Dear Pavel,Thanks for taking the time to share your views of your stay at our hotel.We appreciate your feedback regarding our hotel being suitable for conferences and events. Our central location and sophisticated venues make us a great choice for business travelers. However, we also strive to cater to tourists by offering a variety of amenities and being within walking distance to many popular attractions such as Grand Place, Manneken Pis, and Brussels Central Train Station.We are sorry to hear that you found our hotel less convenient for discovering local restaurants and places of interest. Our concierge team is always available to provide recommendations and assist with planning excursions to ensure our guests have a memorable stay in Brussels.We hope to welcome you back. Best wishes,Marie F., Food and Beverage Manager

Dear Cynthia,Thank you for sharing the review of your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It is also rewarding to know that you found our location ideal for your needs.Our entire team sincerely appreciates your kind words. We work hard to deliver an exceptional guest experience and such positive feedback acts as motivation for our team members to continue providing excellent service.We look forward to welcoming you again. Best regards,Tula M., Rooms Operations Manager

Dear Cara, Thank you for taking the time to share your review with us.We are thrilled to hear that our helpful and friendly staff made a positive impact on your stay. It's great to know that you appreciated the cleanliness of your room and the efficiency of our housekeeping team. We take pride in providing a comfortable and welcoming environment for our guests, and it's rewarding to know that we succeeded in your case.It would be our pleasure to have you return on another occasion. Very best wishes,Tula M., Rooms Operations Manager

Dear Guest, Thank you for taking the time to share your positive review.We are delighted to hear that you appreciated our convenient location and clean rooms. Our hotel is indeed situated in the heart of Brussels, making it easy for our guests to explore the city's attractions.We apologize for the inconvenience you faced during check-in and breakfast. We strive to provide efficient service to all our guests, and we will certainly look into these matters to ensure a better experience in the future.We look forward to welcoming you back.Best regards,Tula M., Rooms Operations Manager

Sehr geehrter Gast,haben Sie vielen Dank für Ihre nette Bewertung unseres Hotels.Es freut uns sehr, dass Sie unsere zentrale Lage und die Nähe zu den Sehenswürdigkeiten von Brüssel geschätzt haben. Wir sind stolz darauf, unseren Gästen einen einfachen Zugang zu den wichtigsten Attraktionen der Stadt zu bieten. Es ist auch schön zu hören, dass unser freundliches Personal einen positiven Eindruck hinterlassen hat.Wir hoffen, dass Sie auch die Gelegenheit hatten, unsere weiteren Annehmlichkeiten wie das Restaurant Rotisse und die modernen Zimmer zu genießen. Wir sind stets bemüht, unseren Gästen einen angenehmen und unvergesslichen Aufenthalt zu bieten.Hoffentlich können wir Sie auch in der Zukunft wieder bei uns begrüßen.Freundliche Grüße,Tula M., Rooms Operations Manager

Dear Anita,Thank you for sharing your review.We are delighted to hear that you found our hotel clean and appreciated the good service provided by our team. Our staff takes great pride in maintaining a high standard of cleanliness and ensuring that our guests feel well taken care of during their stay.We noticed that you did not mention any negative aspects, but if you have any suggestions or concerns, please do not hesitate to reach out to us. We are always looking for ways to improve and provide the best possible experience for our guests.It would be our pleasure to have you return on another occasion. Very best wishes,Tula M., Rooms Operations Manager

Dear David,Thank you for taking the time to share your experience at our hotel.We are glad to hear that you appreciated our prime location and friendly staff. Our team is dedicated to providing the best service possible to our guests.We apologize for the inconvenience you faced with the room temperature and the locked window. The issue with the air conditioning was a temporary situation that has been resolved. We understand the importance of a comfortable room and will ensure that our staff is better equipped to handle such situations in the future. Regarding the coffee machine during breakfast, we appreciate your feedback and will look into improving the efficiency of our service. As for the elevators, we will investigate the issue to ensure a smoother experience for our guests.Once again, we apologize for any inconvenience you experienced during your stay and appreciate your valuable feedback.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards,Tula M., Rooms Operations Manager

Dear Guest,Thank you for taking the time to share your review.We are sorry to hear that your time with us did not entirely meet your expectations. Our main commitment is to deliver an enjoyable experience for all our valued guests, and your feedback is highly important to us. Please do not hesitate to let us know of any concerns you may have during your stay, our dedicated team would be more than happy to help find a solution.We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards,Tula M., Rooms Operations Manager

Dear Miriam,Thank you for your feedback,We regret to hear that you were not entirely satisfied with your experience. Please let us know of such concerns in the future, so our team can do their best to find a more comfortable solution. We want to ensure that every guest gets a good night's sleep, and we are always eager to assist in any way possible.Would you mind sharing with us the room where you had the issue?We certainly hope that we can welcome you back again. Best regards,Tula M., Rooms Operations Manager

Hiraike様。この度はBrussels Marriott Hotel Grand Placeにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました当ホテルの清潔さをはじめ、全ての面でお客様のご期待に添えることができ、当ホテルの誇る高いスタンダードをお楽しみいただけたたということで大変嬉しく思います。またのお越しをお待ちしております。Tula M., Rooms Operations Manager

안녕하세요.저희 호텔을 방문해주셔서 감사합니다.저희 호텔에서의 경험이 전체적으로 아쉬우셨던 것 같아 죄송합니다. 남겨주신 의견을 바탕으로, 앞으로 모든 투숙객분들께 더욱 만족을 드릴 수 있는 호텔이 될 수 있도록 노력하겠습니다. 소중한 의견 감사합니다. 부디 저희 호텔에서 머무시는 동안 브뤼셀에서 편안한 여행 되셨길 바랍니다.기회가 된다면, 다음에는 더욱 향상된 서비스로 맞이할 수 있도록 하겠습니다. 감사합니다.Tula M., Rooms Operations Manager

Dear Guest, We thank you for taking the time to provide us with your feedback.We are so glad to hear that you enjoyed your stay with us and appreciated our strategic location.We also appreciate your kind comments about our team who work hard to meet your expectations.Nevertheless, we regret any inconvenience caused due to the parking and we wish you had made us aware at the time. Our team is available 24/7 and would have been very happy to assist you.We would love to have you return for another pleasant stay.Best regards,Tula M., Rooms Operations Manager

Dear Mr. Henric,Thank you for your feedback.We truly appreciate it and we deeply enjoy to hear that your experience was a 10 out of 10 during your last stay with us.Looking forward to host you once again.Kind regards,

Dear Mr. Masoud,We truly appreciate your feedback.Be reassured, this shortfall in services and products do not represent the high quality service we strive to provide in a daily basis.We invite you to come back to any other Marriott property around the world so we can have the opportunity to provide you a brilliant experience.Kind regards,

Thank you for your feedback!

Thank you for your feedback.We truly appreciate it as we are always working to improve your experience with Marriott.Best regards,

Thank you for your feedback!

Thank you for your feedback!

Dear Beinan,We would like to thank you for your feedback regarding your stay at the Marriott Brussels Hotel Grand Place. We are glad to read you had a wonderful stay with us.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tula M.Rooms Operations Manager