โรงแรมใกล้โรงละคร Bruka, รีโน

"The staff there was being rude towards my family and I. When we asked them for water they didn’t want to give us any. Even checking in felt like they treated us rude. We did not feel welcomed at all. I will not come back to this hotel. Do not recommend it at all. Bad customer service."

"Easy check in process. Didn’t get to use the amenities. Pool looked very disappointing and separated from the hotel. Seemed like an afterthought but room was nice, beds were comfortable great for our purposes"

"Great Restaurant! Fun and friendly atmosphere."

"It’s nicely renovated but we did not like that the shower was see thru from the bedroom. Also there were 3-4 small moth type things flying around that we had to kill with a towel."

"The location was ok. In the middle of downtown and it was quite busy. You can walk around and have great places to eat."

"I was looking for a hotel near the airport and it was. But not for gambling. To hard to navigate for one nights stay."

"Had a great stay. Quiet and staff was excellent from check in to check out"

"We had a good stay"

"It was a great excellent excellent"

"We had a room on the street side. It was noisy but because the air-conditioner worked well, it helped drown out the noise. The gal at the front desk was AMAZING! I wish I would've gotten her name! She recommended different places to eat and was very helpful with directions. The room was clean although the shower could use some updating. There is also no coffee pot and only two pillows on the queen size bed. I would stay here again."

"On 1st morning after arrival turned on bathroom sink which immediately flooded the entire room. We used all towels and bath mat to contain water. Sink trap had been repaired with tape. Maintenance responded quickly and repaired. Although numerous trips to front desk were made requesting housekeeping they never showed up. I got towels from front desk myself and they told me to throw wet towels out on the patio. 2nd day made 5 trips to front desk still no housekeeping. On 3rd day room was smelling...

"Very decent"

"It’s pretty much certified as a drug den, people everywhere on something. Upon checking in, the two ladies were so rude to me. The second I turned around to leave there were 5 cop cars in the parking lot trying to deal with some addicts freaking out. I got in my car immediately. I slept in my car because that was just way too much OH AND THIS WAS IN A SPAN OF 15 MINUTES"

"TV remote wasn’t working. The other room TV is broken and bathroom door can’t locked"

"The door lock didn’t work for us had to contact someone to give us a code to be able to get in. The WiFi was ridiculous, hardly worked. The sink faucet was so loose felt like turning on the water would rip the faucet off its brackets. The TP holder was broken. Was a good price but everything was cheaply made and breaking."

"Hotel con un personal muy amable"

"We tried to check in and couldn't get into the room. The code we were given got us into the building. But the code to get into our room wouldn't open the door. After trying multiple times without success, we tried contacting Hotels.com to get advice. We were unable to reach a real person for help. Since we needed to have a room for the night, we got a room at Comfort Suites instead. We're extremely frustrated and will be seeking a refund for this room we were unable to use."