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"Everything was perfect for the price Close to everything "

"Friendly staff, excellent location"

"Nice and clean, modern. Staff friendly"

"The room was so clean and neat, enjoyed the swims in the rooftop pool. The staff were so friendly and helpful. Breakfast at the Lavanti was really good, overall a top place to stay. "

"The most luxurious hotel I’ve had the pleasure of staying at for many years with totally friendly & helpful staff from the bottom to the top 👌. With the added beauty of the fantastic rooftop bar & swimming pool 😎🙏, 10 out of 10"

"Staff were very friendly, hotel was clean and tidy we enjoyed our stay"

"Pluss for the icecream machine on breakfast "

"The room was clean and comfortable, the concierge, was very nice and the position of the Collective was great."

"Very relaxing place to unwind. Right on the beach front with all your shopping and dining needs right at your fingertips. "

"I had an awesome stay at the Mercure Hotel in Townsville! From the moment I arrived, everything felt welcoming and well-organised. The staff were friendly, professional, and genuinely happy to help, which made the experience even better. The rooms were clean, spacious, and very comfortable—perfect for relaxing after a long day. I especially enjoyed the peaceful atmosphere and the well-maintained facilities. The pool area is a great bonus, ideal for unwinding, and the overall layout of the hotel...

"Room was clean and smelt fresh. Linen n towels clean n fresh too. Staff, can't fault them. "

"Clean rooms and facilities and a comfortable bed. No real complaints."

"Great cabins and facilities "

"Great and enjoyable overnight stay "

"Room was fantastic, clean and had everything we needed. "

"Spotless room, helpful staff, great stay "

"Clean rooms "

"Clean. Easy parking. Quiet"

"Courteous staff and clean well furnished though old rooms"