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"Everything was perfect. Everything was cleann!"

"Great stay. Nice and quiet area. No complaints at all."

"The parking lot had potholes so big they needed their own zip code. The staff member I encountered late at night was very pleasant to deal with. Room 6 was a surprise. Not having carpet is a great idea for cleanliness and allergies, but some trim moulding around the sheet vinyl edges would have finished it off nicely. The room was spotlessly clean, but the first light switch did nothing as the bulb must have been burnt out. Two reading lights mounted to the headboard had been smashed and...

"Great"

"The airport shuttle was very helpful."

"Linens and bathroom were clean. Easy parking and staff were very accommodating."

"It may be a small, unassuming, motel but it has been well maintained and clean Suited our needs perfectly"

"Clean and large room"

"Quiet comfortable room"

"Slow down talking when checking in customers."

"Breakfast was very good. The fresh oranges were a nice treat."

"Microtel Inn & Suites by Wyndham Chili/Rochester Airport May 15, 2026 - May 16, 2026 You rated We reserved 2 rooms each with 2 queen beds. We were running late and called at 6pm. Was told no problem I requested to pay for the rooms in full so we wouldn’t lose them I was told no need we had until 2am Got to hotel at 9:45. They didn’t have our rooms only ones with 1 bed in each After a long back and forth. They found rooms for us. Only one when we opened one of the doors people were sleeping in...

"It was old and run down looking and the room was moldy"

"Host was friendly and very helpful. This was my second stay and will stay again while visiting family in Rochester. "

"The best part of the stay was the breakfast buffet- clean and a good selection. The room- 1. The bathroom is pitiful- the toilet and sink are sized for midgets- the heights of each fixture are oddly way below the norm- I thought I was in an ADA room. 2. The bathroom fixtures were loose- connected to the plumbing only, and not the wall. 3. The bathroom needed a makeover. 4. The corridor smelled. The problem with Best Western is that it should be called Worst Western. The room decor is so out of...

"The bathroom had roaches in it "

"I had reserved an accessible room with wheel-in shower. When I checked in I learned that room wasn't available nor any other accessible room. The only room available was inaccessible. It was late and I had no choice but to stay there. I was told I'd be moved to accessible room the next day, which did occur but it had a tub with shower chair. The first shower chair was missing a rubber tip on one of the legs and another one was cracked. I did get a replacement the next day. The automatic...

"X"

"Very charming and welcoming place. The attention to details is amazing. The hosts are very nice and thoughtful."

"Great place"