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"Great view of the river and swans, good food, helpful staff."

"The hotel was quite dated but rooms were clean and staff friendly and helpful. Breakfast was good."

"OK room - no air con but understandable give the age of the building. Bed was OK, but traffic noise is noticeable, especially with the window open (remember there is no air con), so not the best nights' sleep. Staff were fantastic though, especially the breakfast server and the breakfast itself was great."

"Never really write reviews but maybe that goes some way to show how impressed I was. Staff feel as though they care about the place and in a world where customer service in hospitality is struggling it was so refreshing. Will definitely be back next time I have to stay in the area. Food was excellent for the price point."

"Represented very good value for money. Staff were very helpful and nice to deal with."

"Terrible service "

"The staff were extremely friendly and welcoming. They went above and beyond when were stranded due to the storm and needed to extend our stay. The hotel was clean and facilities were perfect for our stay- thank you!"

"Listed as four star with two rosettes, should be rated maximum of two star. Breakfast was greasy. Lack of ambience. Bathroom stank of cigarette smoke. Cleaners took away the rubbish and changed the towels but did not make the bed. No lounge to sit and relax in. Website mentioned restaurant being refurbed. No sign of this happening. Whole hotel is tired and needs complete overhaul. Bed and pillows uncomfortable. Chairs by window also uncomfortable. Stayed just one night, not two due to the...

"The Knoll House Hotel is a charming hotel which was once a personal residence. It has a lot of history and is in a delightful location overlooking the sea. There are several comfortable seating areas of various sizes and styles. The restaurant is very large and the food and service is very good. The breakfasts are particularly enjoyable with a plentiful range for self-service. The outdoor swimming pool was heated, despite it being October when we stayed there. There is also a small indoor pool...

"Beautiful hotel - good location - by the beach - nice room - good spa"