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"Clean room nice breakfast"

"Came for a quick stay and honestly the only issue I had that the shower was not cleaned and when I had ask if they could come clean the shower and replace the shower curtain, no one came. Other than that mishap, the staff was super pleasant and offered me free breakfast for the shower inconvenience. Also they have a free shuttle from the airport to the hotel so that was convenient for me."

"Clean and respectful staff"

"This was my first time staying at this facility. Getting the key using a code texted to me was hassle free. The room overall was pretty clean/nice. The shower head and pressure was great!! Always a big plus! The bed and pillows were too firm for my liking but I made due. I like where it is located on Monroe Ave. Wifi was easy to access. The heated toilet seat was a bit weird to me, so I turned it off. LOL :P All in all the hotel was better than I expected."

"Conveniently close to downtown but didn't hear much "city" noise."

"Hotel is very old, toom is very outdated. Felt dirty, strong toxic odor on third floor from construction."

"Thank you"

"Likes - suite size was wonderful with everything needed for meals and relaxing. One recommendation - better gluten free bakery options at the breakfast bar Ultimately - would stay again and recommend"

"La persona que hace el check in fue pecima tenia un horrible carácter yo ya ve pago la habitación y llegué por la noche hacer check in y ella me dijo que ya no tenía cuando yo ya la ve pagado"

"Staff great Food fine Parking good Room carpet stained and needs to be shampooed. That was a turnoff"

"Wonderful experience at The Del Monte Lodge! The hotel is beautiful, comfortable, and impeccably maintained. What really stood out was the staff—everyone was genuinely warm, welcoming, and attentive, and I felt very well taken care of throughout my stay. The location in Pittsford is also perfect. I’ll definitely be back and highly recommend it!"