Search Pet-Friendly Hotels in Brighouse

"The bathroom was not clean the room itself check in staff great , check out staff not so friendly, the place to reedeem the breakfast voucher was terrible"

"Lovely hotel - modern and clean with helpful staff."

"Watch out for hidden charges at check-in. £50 taken from my bank immediately on top of the room charge. If I wanted to purchase anything extra, I would have paid at the time of purchasing. Now having to wait for a refund. This was not transparent enough in the T&Cs even within the confirmation email. Lifts old and creaky despite £3m upgrade, shower tiles grubby, mini bar only stocked water and wasn’t clear if this was complimentary, broken usb port by the bedside and heating system didn’t work as only blowing out cold air (no extra blankets in the room). Not enough towels for two women to dry their hair and body without using the hand towel too. £5 service charge for room service unless you were sensible and read all the in-room gubbins and saw the discount code - just don’t charge it in the first place! Prices were also out of date on the room service menu in the room. Didn’t think much of the cheese and biscuits either as two of the cheeses lacked flavour and we got a few apple slices rather than the whole apple sliced for £13! I know this is a 4* hotel but it’s the little things that matter and these could be improved. Breakfast served until 10am but by 9:30, the hot buffet was lacking and had to be refilled multiple times: eggs congealed and some items luke warm. "

"Room needed a deep clean. Dust everywhere. Bathroom door rotten. Ok for a bolt hole for 1 night"

"Poor! Where to start… Leisure facilities dirty, lack quality and need reinvestment. Restaurant poor quality, my double chicken burger and my son’s chicken burger were burnt and black, they took an order of drinks and forgotten to service, quality of food and quality of cooking was absolutely poor. Two people complained and asked for refunds whilst we were there it was that bad. Room lacked quality! One pillow each, beds uncomfortable and amenities poor Sleeping quality was terrible- noisy people running up and down halls and shouting, not best when trying to have a early night to get some rest Generally very poor and when approaching reception about issues never acknowledged "