Excellent customer service, I received a call around 8pm to check I was on my way and not lost, a nice touch.
On arrival a lovely and welcoming greeting, very informative on the hostel facilities and area.
I was taking part in an event on the Friday morning and had left the lid for my water bladder at home, the man who was on reception was very helpful in helping to try and find me a work around, above and beyond what he needed to do.
Very friendly hostel