Search Hotels Near Bowlero Lakeside, St. Louis

"It smelled and was dirty the first room. The second room was mostly clean but not great "

"Checked in no room phone to call front desk. Pull out couch had no sheets, blankets or even a pillow in the room. I called - we are out of blankets and pillows. What? Went to the pool area no towels. Back to front desk to ask for pool towels, I get bath towels but can't mix with pool towels so i was asked to bring them back to the front desk when done. the front clerk said again we have no blankets or pillows... I said I am confused you allow rooms with pull out beds but can't prepare for it? Gentleman there said I can find you a pillow. Got my pillow and "pool towel" headed back to the room my key won't work...so I head down to the pool with the pillow and towels. Get back from the pool and 1 bath towel and 1 wash cloth. My reservation was for 3. Are you kidding me? Called down and got towels. Leaving to go to some activities in the area. Stop at front desk to say my key won't work. Was told if I replace this one key your other 2 key cards won't work. Do you need me to replace all of them. Yes I still need 3 cards. Front clerk said I don't appreciate your attitude. No apology etc. Shocked by the lack of customer service. Grant it i just walked up when she on the phone telling another customer sorry we are not refunding you we tried other options and you declined them so maybe she was on edge. Other guests stated thier sheets smelled like urine. Outside door not"

"The room we were assigned to, the floor was sticky and had spilled liquid. Reported this to the front desk, and she blew me off. The breakfast staff was excellent with a few mishaps with (1) coffee maker operating, and no cranberry juice."

"Nice hotel, only issue was no microwave in rooms. But they did have one on the first floor."

"I WILL NEVER STAY HERE AGAIN "

"A/C was out in a conference room we rented. Asked for fans and got one small box fan. Not enough!! Room was dirty when we arrived. The stay rooms were in bad shape too. Clean, but poorly maintained."

"The rooms are spacious and very comfortable. Great location for shopping and easy access to the Highway."

"Good place to stay. Walls are a little thin, a little noisy. Good breakfast. Good location close to restaurants, coffee shops etc."

"Hotel has been remodeled with a nice update. The steak restaurant on premise is very good. Staff was extremely friendly."