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"Bathroom sink leaked and no hot water in sink because faucet was broken. Only hot water came out of bath tub. No cleaning service for our 3 day stay. They have a 3day service rule posted at registration. Disappointed to okay stay only because of location. From their marketing pictures place looked awesome. This was maybe one step up from a Motel 6 stay. No refrig but microwave for leftovers. Need to eat at their restaurant or in town."

"Nice viewing to the river."

"Clean room. Nice place."

"The room is cleaned every other day which was very nice. We also enjoyed the blackout curtains in the rooms."

"Perfect hotel near convention center. Bike trail worked great, was able to ride scooter from hotel to convention center. Lots of ameneties and breakfast was great. Def will stay again."

"Paid parking only managed by a third party. $15 per vehicle to park on the street. Rip off."

"Amazing experience in a very accessible area. I would definitely stay here again!"

"The hotel location is great if you’re going to a concert at Shoreline. Super easy to walk to and from and not deal with traffic. The rooms are comfortable and the food at the restaurant is decent. This was our second time staying here and I have to say that we dealt with more issues that seem to be staff not paying attention than anything else. When we checked in, we were given keys that had the entirely wrong room number and floor on them. We made it to the room for the keys to not work, and...

"Bed staff .. I ask for toilet paper and they said we don’t have it .. I was like wow ..no toilet paper in this kind of hotel ..? Staff was so rude ."

"Nice stay, clean room, comfortable bed."

"Clean ,"

"Great clean location! Close to literally everything you need in the South Bay. Convenient to Hwy 101, the airport, and the heart of Santa Clara and San Jose. We were in room 724. Perfect."

"Hotel as clean and staff was friendly. The breakfast in the morning we were very pleased with."

"Muy buena ubicación, se encuentra a unas cuadras del downtown. Muy limpio y las habitaciones excelentes"

"Excellent stay"

"Good experience. Will book again."

"Room was not cleaned. We seen some stuff left by previous renter."

"Clean rooms, and quiet"

"Mid century modern decor that is well maintained but some of the facilities are starting to show it's age"