Reception hall
Check availability

Reviews of Knights Inn Danvers

2 out of 5
Knights Inn Danvers
219 Newbury St., Danvers, MA

Reviews

6.6
Rating 10 - Excellent. 232 out of 1002 reviews" "
Rating 8 - Good. 253 out of 1002 reviews" "
Rating 6 - Okay. 210 out of 1002 reviews" "
Rating 4 - Poor. 128 out of 1002 reviews" "
Rating 2 - Terrible. 179 out of 1002 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Dalila

Disliked: Cleanliness, property conditions & facilities
I didn’t like anything about the property
Stayed 1 night in May 2024
Response from Knights Inn on 21 May 2024
Thank you Dalila for taking the time to leave us feedback. We are sad to hear that you did not enjoy anything during your stay with us.

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Knights Inn on 21 May 2024
Thank you Mandy for taking the time to rate our property. We are glad that you enjoyed your stay with us.

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities
We enjoyed this stay! Thank you.
Stayed 1 night in May 2024
Response from Knights Inn on 21 May 2024
Thank you Heather for taking the time to leave us your feedback. We are happy that you enjoyed your stay with us.

10/10 Excellent

Delia Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I had an awful time trying to find the buildings. I was using my iphone map / route and I went in circles at least 3 times around the area. The roads aren't marked the same as Apple thinks they should be and when coming back to the hotel from the CVS the entrance into the parking lot isn't marked and the only thing the phone said was turn left. I couldn't turn left in the road, only right. So y'all need to provide a map and explanation prominently. I did look at the website but google maps is no help. I can't call the location convenient due to the location with newberry one way like US 1.
Stayed 1 night in May 2024
Response from Knights Inn on 21 May 2024
Thank you Delia for taking the time to leave us your feedback. We apologize for our location. We have put up as many signs as the town will allow hoping it helps our guests find us. We are happy that you found us safely and enjoyed your stay with us.

2/10 Terrible

Diego

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not stay at the hotels because there weee bugs.
Stayed 1 night in May 2024
Response from Knights Inn on 21 May 2024
Thank you Diego for taking the time to leave us feedback. We are sorry to hear that you did not enjoy your stay with us. Housekeeping has checked the room since you left and there were no findings of any bugs in the room. We appreciate you letting us know.

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed in the room was very comfortable.
Stayed 1 night in May 2024
Response from Knights Inn on 21 May 2024
Thank you Heather for taking the time to leave us feedback on our property. We are happy that you were comfortable during your stay and hope you got a goodnights rest.

6/10 Okay

Marie

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This place is definitely not worth 200$ a night. It faces the freeway and has very thin walls so you hear the traffic a lot. The room was below average and some of the furniture was worn out to the point that half the fabric was gone. Water pressure in the shower is horrible.
Stayed 1 night in May 2024
Response from Knights Inn on 13 May 2024
Hello MarieWe are sorry that you did not enjoy your stay with us and that you paid 200 through Expedia. If you had wanted to book directly with us the double beds that night were 149. We will have housekeeping and maintenance take a look at the issues that you have brought to our attention. We appreciate you giving us your feedback.

4/10 Poor

Christy

Liked: Staff & service
Stayed 1 night in May 2024
Response from Knights Inn on 11 May 2024
Thank you for taking the time to leave us feedback. We are sorry to hear that you were disappointed in your stay with us.

2/10 Terrible

Jacob

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I bring a UV light to make sure my bed is clean before i sleep in it. Everywhere on the walls in both the bedroom and bathroom areas are all sorts of splashes of dried on bodily fluids. The light switches and tv remote look absolutely disgusting. Especially the wall around the toilet. The bed itself seems clean but i dont want to touch or use ANYTHING in this room. I wish i could attach pictures but unfortunately it wont let me. The rolling chair also has an extreme amount of bodily fluid dried onto the area of where your crotch would sit. None of this is visible with the naked eye so i am extremrly happy i brought my uv light.
Stayed 1 night in May 2024
Response from Knights Inn on 4 May 2024
Thank you Jacob for taking the time to leave us your feedback and taking the time to do a full inspection of the room. We are sorry that you did not enjoy your stay with us. Stay safe.

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
I made reservations through Expedia and when I went to check in the girl at the service desk told me that there was an error with Expedia and that I couldn't check in. I believe she mentioned something about their computer system, but this was a burden for me to try to find another hotel. And, they never reimbursed me for the stay, but had no problem taking my money without me even using my debit card.
Stayed 1 night in May 2024
Response from Knights Inn on 4 May 2024
Hello LisaWe are sorry for the inconvenience during your check in. Electronics aren't always functioning as we would all like. It's nice to see that you have come back after two years and you weren't fond of us back then either. We did send you a message to get in touch with Expedia because you had paid them directly and we would approve a full refund for you.

6/10 Okay

Daniel

Business traveller
Tub was slow draining and toilet flush lever didn’t work well. Clean. Heard traffic noise throughout the night. Better than expected for the price.
Stayed 1 night in Apr 2024
Response from Knights Inn on 3 May 2024
Thank you Daniel for taking time to leave us a review. We appreciate you letting us know about the maintenance issues. We will have those fixed. We are glad that you enjoyed your stay with us.

10/10 Excellent

Robert

Stayed 1 night in Apr 2024

6/10 Okay

Jeffrey

Stayed 1 night in Apr 2024
Response from Knights Inn on 18 May 2024
Thank you Jeffrey for taking the time to rate our property. We are glad that you enjoyed your stay with us.

8/10 Good

Robin Augustine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was quaint but cozy. Beds were comfortable and the space was more than adequate.
Stayed 2 nights in Apr 2024
Response from Knights Inn on 26 Apr 2024
Thank you Robin for taking the time to leave us positive feedback. We are glad that you enjoyed your stay with us.

8/10 Good

Tom

Stayed 1 night in Apr 2024
Response from Knights Inn on 18 May 2024
Thank you Tom for taking the time to rate our property. We are glad that you enjoyed your stay with us.

4/10 Poor

Virginia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trying to extract as much money from patrons as possible by "deposit fees" and free breakfast poorest I have ever encountered.
Stayed 1 night in Apr 2024
Response from Knights Inn on 23 Apr 2024
Thank you Virginia for taking the time to leave us a review. We are sorry to see that you were not happy with your stay with us. The 50 deposit is required since you had booked through a 3rd party and not directly with us. This has already been refunded back to you. We apologize if you did not enjoy the continental breakfast. It is simple and an easy grab and go. We are planning in the future to open our dining area again when it is remodeled and offer a more variety for breakfast.

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price, clean rooms,.friendly staff.
Stayed 1 night in Apr 2024
Response from Knights Inn on 23 Apr 2024
Thank you Deborah for taking the time to leave us feedback. We are glad that you enjoyed your stay with us.

8/10 Good

GREGORY ANSELM

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It ok for someone who just passing through
Stayed 1 night in Apr 2024
Response from Knights Inn on 23 Apr 2024
Thank you Gregory for taking the time to leave us feedback. We are glad that you enjoyed your stay with us.

8/10 Good

Sokhannary

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
This is the second time I stay there. This time around the room was so dusty and dirty. I had to ask them for a broom to sweep around the room. I was very disappointed with my stay this time.
Stayed 2 nights in Apr 2024
Response from Knights Inn on 23 Apr 2024
Thank you Sokhannary for taking the time to share with us your experience. We apologize for the rooms not being the best like the first time. We will address this with the housekeeping staff. We appreciate your feedback so we can do better.

6/10 Okay

Karen

Business traveller, Travelled with partner
Its okay peace and quite
Stayed 1 night in Apr 2024
Response from Knights Inn on 23 Apr 2024
Thank you Karen for taking the time to leave us a review. We are happy to see that you enjoyed your stay with us

10/10 Excellent

Claudia

Stayed 2 nights in Apr 2024
Response from Knights Inn on 5 May 2024
Thank you Claudia for taking the time to rate our property. We are happy that you enjoyed your stay with us.

2/10 Terrible

Mary

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump
Stayed 1 night in Apr 2024
Response from Knights Inn on 15 Apr 2024
Thank you Mary for taking the time to leave us feedback. We are sorry to hear that you were disappointed in your stay with us.

4/10 Poor

Caseigh

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room I stayed in the locks were broken and the bathroom door was off the frame partially. Definitely has gone down hill since last year when I stayed
Stayed 1 night in Apr 2024
Response from Knights Inn on 10 Apr 2024
Thank you Caseigh for taking the time to leave us feedback. We are sorry that you did not enjoy your stay with us. We will look into the concerns that you have brought to our attention. We are still in the process of renovating our property.

8/10 Good

Malinda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great besides an early breakfast until 9am. The shower handle was loose, so stayed at hot and the sink was clogged up. Which i had advised the front desk when i checked out. Other than that everything was fine. ⭐️⭐️⭐️
Stayed 2 nights in Apr 2024
Response from Knights Inn on 10 Apr 2024
Thank you Malinda for taking the time to leave us a review. We are happy that you enjoyed your stay with us. We appreciate you letting us know of the maintenance issues. We had them repaired that day

4/10 Poor

Farbod

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Knights Inn on 8 Apr 2024
Thank you Farbod for taking the time to leave us feedback on your stay with us. We are sorry to hear that you were unhappy with your stay with us.

10/10 Excellent

Annaliese

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing price for a not long drive from boston 10/10 stars from me.
Stayed 1 night in Apr 2024
Response from Knights Inn on 5 Apr 2024
Thank you Annaliese for taking the time to leave us feedback. We are happy that you enjoyed your stay with us.

10/10 Excellent

Estinvil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You don't restaurant
Stayed 1 night in Apr 2024
Response from Knights Inn on 5 Apr 2024
Thank you Estinvil for taking the time to leave us feedback. We are happy that you enjoyed your stay with us.

8/10 Good

Sokhannary

Travelled with family and small children
Liked: Cleanliness, staff & service
The property is really quiet and staff are friendly
Stayed 2 nights in Mar 2024
Response from Knights Inn on 1 Apr 2024
Thank you Sokhannary for taking the time to leave us feedback. We are happy that you enjoyed your stay with us.

10/10 Excellent

Susana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The place was clean enough, bathtub needs a new coat of paint and a shower curtain that actually fits but other than that it was alright. The walls are extremely thin however so expect to hear the people above you and around you walking.
Stayed 1 night in Mar 2024
Response from Knights Inn on 1 Apr 2024
Thank you Susana for taking the time to leave us a review. We are going through renovations with the property and tubs are definitely on the top of the list. We are happy that you enjoyed your stay with us.

10/10 Excellent

Pitshou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Environment
Stayed 3 nights in Mar 2024
Response from Knights Inn on 17 Mar 2024
Thank you Pitshou for taking the time to leave us positive feedback. We are happy that you enjoyed your stay with us.

10/10 Excellent

Diana

Stayed 1 night in Mar 2024
Response from Knights Inn on 5 Apr 2024
Thank you Diana for taking the time to leave us positive feedback. We are happy that you enjoyed your stay with us.

6/10 Okay

Michael

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Knights Inn on 11 Apr 2024
Thank you Michael for taking the time to leave us feedback. We are glad that you enjoyed your stay with us.

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, room comfort
Good 👍
Good
Stayed 1 night in Feb 2024
Response from Knights Inn on 20 Feb 2024
Thank you Gene for taking the time to leave us a review. We are happy that you enjoyed your stay with us.

10/10 Excellent

James

Stayed 1 night in Feb 2024
Response from Knights Inn on 13 Feb 2024
Thank you James for taking the time to leave us feedback. We are happy to hear that you enjoyed your stay with us.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
well sleeping at a rest stop probably would have been quiter then the room i got with not only neighbors and highway noise but the heater in the room was very loud and lousy although the room was warm the heater was louder then the outside...
Stayed 1 night in Feb 2024
Response from Knights Inn on 11 Feb 2024
Thank you for taking the time to leave us feedback. We appreciate you letting us know about the heater. We had maintenance go over to have it fixed. We do have a desk staff member available at all hours to let us know if a guests neighbors are not being respectful to their neighbors. We hope if you are in the area again that you would like to give us a second chance.

2/10 Terrible

William

Travelled with partner
Disliked: Amenities
When I booked it the room was supposed to be $60 when I received the receipt it cost $89 plus tax talk about bait and switch. Not happy about being overcharged. Will think twice before booking again.
Stayed 1 night in Jan 2024
Response from Knights Inn on 30 Jan 2024
Hello William We are sorry to hear that you were disappointed with the prices. Those are the prices we offer directly at the hotel. It is stated on our website. Your reservation was made through Expedia so we can not see the prices that you paid with them so we apologize for the confusion.

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Knights Inn on 21 Jan 2024
Thank you Mark for taking the time to rate our property. We are happy that you enjoyed your stay with us.

6/10 Okay

Kimberly

Stayed 2 nights in Jan 2024
Response from Knights Inn on 19 Jan 2024
Thank you Kimberly for taking the time to rate our property. We are happy that you enjoyed your stay with us.

4/10 Poor

Josh

Liked: Cleanliness, property conditions & facilities
I needed a place to sleep. I had been traveling for 2 days straight by plane. I woke up the next morning to head to work and there was no water in my room. Apparently, a water main broke??? I realize that this was out of your control...but what bothered me was that there was no effort to still try to accommodate even if a small effort. there was no coffee or juice...the apples were soft and mealy. You guys could have bought gallons of water to make coffee. The person who was working informed that he was notified hours early and had time to at least buy a couple gallons of water so that there was coffee.
Stayed 1 night in Jan 2024
Response from Knights Inn on 14 Jan 2024
Thank you Josh for taking the time to leave us a review. We are sorry that your stay did not go as well as you had planned. The storm we had over that weekend caused an issue in the building next to us meaning the town had to shut water off in the area to fix it. Unfortunately the coffee machine also broke too and someone from that company came in later on to repair it. We do have juice from 6-11:30 in the morning. We apologize for the inconvenience.

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to sleep and go💯
Fast service, Vert quiet, good be!
Stayed 1 night in Jan 2024
Response from Knights Inn on 14 Jan 2024
Thank you Christopher for taking the time to leave us a review. We are happy that you enjoyed your stay with us.

6/10 Okay

Grismeldy

Liked: Staff & service
Response from Knights Inn on 12 Jan 2024
Thank you Grismeldy for taking the time to leave us a review. We are glad that you enjoyed your stay with us.

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Knight’s Inn, Danvers, MA Pleasantly Surprised
This property did not look like this when I last stayed at the Knight’s Inn, in Danvers, MA, about 2 or 3 years ago! I rented the room for a couple of nights, mainly because I’ve stayed here before and the price is less expensive than many of the the places, just north of Downtown Boston. I remembered it was clean, but I walked in and I was very impressed by the job great job they did renovating the inside of the hotel💯 I can’t speak for any other rooms, but My room has a brand new, high quality bed, new furniture, microwave, and TV. The bathroom was spotless, and all brand new! They are still doing work on the outside, but they have done a nice job on the rooms, and I thought I should share!
Stayed 2 nights in Jan 2024
Response from Knights Inn on 10 Jan 2024
Thank you Christopher for taking the time to leave us a review. We are happy that you are enjoying your stay with us. We have been working very hard on updating our property. We are happy that you agree with the renovations.

4/10 Poor

Shane, Ipswich

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Knights Inn on 9 Jan 2024
Thank you Shane for taking the time to rate our property. We are sorry to hear that you were not happy with your stay with us.

8/10 Good

Enelina

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Good 👍
Stayed 1 night in Jan 2024
Response from Knights Inn on 9 Jan 2024
Thank you Elelina for taking the time to leave us a review. We are happy that you enjoyed your stay with us.

6/10 Okay

Larry

Stayed 2 nights in Dec 2023
Response from Knights Inn on 6 Jan 2024
Thank you Larry for taking the time to leave us feedback. We are happy that you enjoyed your stay with.

10/10 Excellent

Allannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay at knights staff always are helpful
Stayed 2 nights in Dec 2023
Response from Knights Inn on 2 Jan 2024
Thank you Allannah for taking the time to leave us feedback. We always enjoy having you stay with us. We look forward to seeing you again in the future.

2/10 Terrible

Zepure

Disliked: Cleanliness, staff & service, property conditions & facilities
Unsatisfied
There is no pool as advertised. The help was pretty rude upon arrival. Stake muffins and granola bars for breakfast. Plus they double charged my stay. Just a really bad stay and experience. They need to use false advertising by saying they have a pool and serve breakfast to get customers. But I guess you get what you pay for...My recommendation is go elsewhere.
Stayed 1 night in Dec 2023
Response from Knights Inn on 2 Jan 2024
Thank you for taking the time to leave us feedback. We are sorry that your experience here was not what you expected. Your reservation in our system shows that you did not show on 12/31 so we are wondering if you stayed here another night under a different name since this review is posted on 12/29. This would explain where you see a double charge on your bank statement. The confusion with the pool is we do have one but it is outdoors and is too cold to open that right now. We may have it open in the summer if you would like to come back to our property and hopefully have a better experience with us.

10/10 Excellent

Joanne

Stayed 1 night in Dec 2023
Response from Knights Inn on 2 Jan 2024
Thank you Joanne for taking the time to leave us feedback. We are glad that you enjoyed your stay with us.

8/10 Good

Mike

Stayed 1 night in Dec 2023
Response from Knights Inn on 19 Jan 2024
Thank you Mike for taking the time to rate our property. We are glad that you enjoyed your stay with us.

10/10 Excellent

Enelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Dec 2023
Response from Knights Inn on 2 Jan 2024
Thank you Enelina for taking the time to leave us feedback. We are happy that you enjoyed your stay with us.