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"What fabulous location , right on the quayside and alongside the millennium bridge . The magnificent glasshouse is directly opposite. Book a bridge view room !!! Staff were brilliant . The hotel is classic Malmaison , quality with an air of coolness . I loved staying here. Sensible priced , safe , secure nominated Parking was a real bonus. Thanks. "

"good"

"Great hotel , lovely breakfast, excellent staff , very clean rooms , gorgeous comfy beds just disappointing that no twin rooms had a river view . Lovely stay though and would recommend"

"We stayed in room 206 as it is an old property creaking floor boards late at night and early morning kept us awake. Also the fire doors on each room were constantly slamming closed, if only guests could keep hold of the door and close it quietly using a bit of common sense would ensure that other guests could get a good nights sleep. Fiona"

"Overall good hotel, very nice rooms and well located for a business trip."

"Brilliant hotel.lovely friendly staff. Would definitely recommend Lumley castle"

"Rooms are tiny and so are the beds we struggle in the room and hardly slept all night, good thing is the location but that’s all. They didn’t even have a bar in the hotel."

"Excellent quality hotel and staff very attentive. Made to feel very welcome and nothing a problem. Bed a little too firm for our liking but great room. Breakfast a little space for value but cooked lovely. "

"The breakfast was fair, everything else was excellent. "