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"Front desk staff were very pleasant and friendly. The room was beautiful and impeccably clean. We enjoyed the breakfast very much. We enjoyed drinks and dinner and it was all fantastic!"

"Pool and hot tub were clean and worked well. Breakfast was good. "

"Great room-suite. Clean, plenty of room, comfortable bed/pillows. Very convenient to airport. Only complaint was price of breakfast so went across the street to Starbucks and rooms didn’t have teabags."

"Very clean. Good breakfast "

"Very clean!"

"Breakfast was awesome"

"Everything was great, also the lady who served our breakfast was the sweetest! Can’t remember her name but she gave great service for me and my family on Easter Monday. Shoutout to her! "

"The night we got in they had no shuttle from airport to hotel for whatever reason, we had to pay $15 from an airport taxi, was not offered a credit just a simple sorry. Room was clean smelled great. Very happy to see Dove toiletries. Breakfast was mediocre. "

"The hotel is very convenient to the airport & at a great price. Excellent restaurant on premises. The staff is very nice & helpful, & the shuttle bus driver was excellent. We stay here every time we have an early morning flight"

"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

"Clean room. Good breakfast. "

"Cozy room & very comfortable beds!! The breakfast & coffee was great too :) All in all nice place to stay for the price"

"Loved everything about the place, except the breakfast. While there was hot bagels and engliah muffins. I would expect a hot breakfast from such a nice fancy place. No scrambled eggs or pancakes or french toast or bacon. Still loved the stay!"

"Everything i needed for a quick stay. Pool, easy safe parking, breakfast included. Went to a Sabres game was close enough. Traveled with little kids and place was super clean and everyone around was friendly. Thanks for the stay. "

"The hotel was very nice"

"The room was clean and the staff was polite and friendly "

"Parking was easy, room was clean. Good for short term stay. Breakfast had lots of options and clean breakfast room, but it ends quite early (9am) Room keys tend to lose opening ability often. Had to re-code it multiple times, but over all was a good stay for the price!"

"This hotel is great! The new remodel looks fantastic "