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"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

"Good place to stay for the price."

"I liked clean room & daily fresh towels. Parking is good although sometimes guests park in front of my room & i have to then haul my suitcases to only spot I could get against the fence. Not usual occurance but frequent enough to be annoying. Refrigerator is good but it nearly freezes everything on the lowest setting. I would definitely recommend this hotel to others."

"Nice clean room, friendly staff and free parking. Bed and room were comfortable and nice. I would definitely stay again"

"The gentleman behind the desk was just that. He went out of his way to be a good person to me. You are appreciated!"

"One of the better hotels in Buffalo. I would stay there again. Clean!"

"Nice and quiet stay! Fabulous! "

"Very clean rooms."

"Clean and comfortable. Very nice breakfast."

"The room was clean . Wish it had a microwave!"

"•Our spacious accommodations included a good-sized TV/cabinet, useful table, nice chairs, and two large beds. The large window offered three levels of light and privacy. The bed was clean, soft and gave us a great night’s sleep! •The bathroom was roomy, providing plenty of linens and toiletries…and lots of options to set out and/or hang up our things. Everything was very clean!! •(We did not use the breakfast area, but at quick glance it looked clean and inviting.) •The parking lot was large,...

"Clean and bright, no tea/coffee available 😁"

"Ashley the manager is incredible! Always putting the guest first "

"The staff was very nice and the property was a far more interesting stay than a typical hotel which was a benefit. The shower could have been a little cleaner but, the stay was good!"

"The hotel was great. Breakfast was good but we had to hit local spots, so we ate light :). All the front desk staff was friendly and welcoming!"

"The furniture in the room was worn out. The door to the bathroom was broken. The threshold into the bathroom had bare metal rails that could cut bare feet, the toilet was wobbly, the floors were dirty and the shower controls were hanging off the wall…I did not use the shower because of the poor shape the bathroom was in. All of the items were communicated to the front desk staff. The only redeeming aspect to the room was clean linens. I will never stay there again."

"Outside looks fine. We arrived at 1am and was told the room is not available. Booked a room with 2 beds and got a king bed instead. On top of that, it was still cold out and there was no heat in room. Thermostat setting was to 75 and room temp was 61 the whole night. My kids got a bit sick the day after. Booked as its close to the airport. Big mistake, will not return."

"Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. "