โรงแรมใกล้ถ้ําแบล็คฮิลส์, Rapid City

"I really wanted to give this hotel an excellent. The rooms were huge. The hotel is less than a year old. Beautifully appointed. Lots of staff. Great full breakfast that changed daily. The major downfall is that the room cleaning service dropped off the longer we stayed. We booked the hotel for the four nights, and by the third night, the cleaning staff stopped cleaning the room, only straightening the bed; did not replace towels. When we mentioned it to management, we were told we had to request...

"Air conditioning was excellent and room had a coffee maker fridge and microwave We had just a relaxing and awesome stay. Will definitely stay here again. "

"Change breakfast often, help customers with more information about the area and smile more"

"Staff was great! Room was spacious and comfortable, better than anticipated. Breakfast was questionable (I didn’t eat, but heard that more than one time - artificial eggs was the complaint), stove top in our room didn’t work, but we had our own cook plate anyway. Other guests smoking right by the door. All in all, we’d actually stay again. Comfortable "

"Clean rooms"

"It was great."

"Need a coffee maker in the rooms and the bed frames were bigger then the mattress. Knee getter"

"The room was awesome! Staff was top notch. One star deducted because we just didnt like our bed. It was a memory foam but was way to stiff for our liking."

"The bed sheets were dirty. And the room was stained with paint. Not for families with children. The staff were amazing. "

"We had a great, short stay at Alex Johnson. We went up to the roof top bar first. The weather was cold, so we sat inside at the bar. We had appetizers and drinks and everything was great. We then went down to the Irish bar which was a totally different vibe, but also had a great food and drinks. Our room was small, but in good condition and very clean. Overall, our stay was great and we would stay again."

"Location was ideal for our visit."

"The Front Desk staff hung up the phone on me"

"Clean could use a little more fruit at breakfast "

"Very comfortable and business friendly. Front desk service was excellent. Breakfast was fine for buffet style hotel food."

"Good ambience "

"OK"

"Our room was very clean and beds were comfortable. It was also quiet. I needed to do some laundry while we were at the hotel. And to my surprise there was a laundry basket in our room to use and the washers and dryers were free. No charge to do laundry. Breakfast in the morning was very delicious and clean. Staff was very friendly and my daughter and I noticed how much the staff wiped and cleaned tables, even wiped all the ketchup bottles etc on the tables one by one. Then another lady was...

"Excellent front desk service and nice stay over night!"

"The worst place ever!!! Never stop here again!"