Search Hotels Near Birmingham Back to Backs, Birmingham

"If parking the entrance is through the arch on the left at China town. Entrance is in the bottom right corner. You need to press the buzzer to get in. It is a very, very tight entrance. You need to go down on the left side and straighten car up almost against the bottom wall to get angle for entry! While we were getting parked a BMW driver hit the front left side of his car on the door on way in! Then he scraped the full length of his left back door and wheel arch on the huge concrete pillar. Thus leaving his white car with a broken front light/indicator casing, a big dent and a yellow back end! So be careful, very careful coming in and out. Disabled drivers also still have to pay for parking!!"

"The staff were very friendly and helpful. I got some good tips and when an issue arose, they were prompt to address it. At first I "

"Yes"

"Breakfast excellent, Parking excellent"

"Couldn’t find my booking on the system and had to get someone else to handle it, was waiting ages had to come back later "

"Beautiful hotel . Madeleines bar and Issac’s were well managed with excellent customer service and food . The front desk experience was not what we expect from an hotel of this quality and the manager was not experienced in resolving issues. ( hence the lower ratings) Such a shame as the hotel is amazing. Rooms and building just stunning. "

"Public areas great, bedrooms a little dated. Large, comfortable and practical though. Handy location "

"Nice spacious room and a comfy bed and pillows. "

"Very nice suite, friendly staff. Noisy outside from 2am"