โรงแรมใกล้ฟาร์มชุมชน Bill Quay, Newcastle-upon-Tyne

"The hotel itself was excellent, as were the staff. The attached restaurant however, was atrocious. The service was practically non existent. We had tea and (very nice) cake there in the afternoon (eventually), and when we turned up for breakfast the next morning, our tea dishes were still on the table. At dinner time we sat for fifteen minutes before having to go and find someone to take our order. Frozen chips took a hour to arrive. In the morning, despite arriving 15mins after breakfast was...

"Great breakfast"

"We had a great stay, staff was helpful and the breakfasts were great. We stayed 5 nights"

"Clean, friendly staff, an oven to cook for our picky, small child, air conditioning... Everything we needed."

"Everything great except for pillows which were hard. Staff did manage to find the only other pillow that was available which was ok for second night! Breakfasts, room and everything else was excellent."

"FABOULOUS ALL AROUND... FROM THE MINUTE WE GOT THERE TO THE MINUTE WE LEFT... SUPER FRIENDLY, EFFICIENT, HELPFUL STAFF, LOCATION GREAT, ROOMS REALLY GOOD, MODERN, CLEAN, JUST PERFECT"

"Mucha limpieza en la habitación. El desayuno bueno. Muy atentas las personas de recepción y servicio. La habitación muy pequeña. Se escuchan muchos ruidos de otras habitaciones . El hotel está retirado de Durham y de Newcastle, sin embargo es una opción de mejor precio con respecto a los hoteles de Durham."

"Big shout out to receptionist she was so helpful. Night staff on door could be more professional and polite when checking our names when we came back at 11.30pm."

"Room was clean, staff were friendly. Only issue i found was the busy road and would have expected better sound proofing. Other than that all good."

"We stayed during the heat-wave and we were delighted with the air conditioning.. allowed a really good night's sleep. The bedroom was clean and functional but two tiny quibbles .. no reading lamps beside the bed and no proper make-up mirror .. no proper lighting for this. The staff were wonderful .. helpful, kind, friendly, enthusiastic and patient .. they couldn't have been better. 6 stars! The breakfast was ok .. no frills .. the coffee was dire .. could have been more fresh fruit. The...

"Friendly helpful staff, clean classy room"

"N"

"We went to wrong hotel same name so missed the dinner explained I have to eat every 2 hours due to a medical condition and phoned previous to let them know we were on our way got there 2 minutes to 9 pm and they were not willing to cook me anything was not well enough to go out to eat so was not impressed surely they could have help so would not recommend this hotel"

"This is an excellent hotel in a great location. Check in was easy, the room was really clean and the parking was very convenient and easy to access."

"Rooms were perfect, decent size for a couple of nights stay. Foul smell from the drains though, not enough to change room but mentioned to staff to have a look. Would stay again though"