Casual Bilbao Serantes

Property class: 1

Choose dates to view prices

Located close to Santiago Cathedral and Ribera Market, Casual Bilbao Serantes provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is ฿1,704
฿1,874 total
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

A double bed with a green blanket, white pillows, and a wooden headboard.

Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room Exterior Private Bathroom

A hotel room with a bed, a wooden nightstand, a wall-mounted towel rack, a remote control, and a castle-themed painting on the wall.

Single Room Exterior Private Bathroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

A hotel room with two beds, a green bedspread, a large abstract painting on the wall, and a window with sheer curtains.

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

A hotel room with two beds, wooden flooring, a wooden headboard, a small wooden stool, and a wall-mounted towel rack.

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Twin Room

A bedroom with a bed, a wooden headboard, a green throw blanket, a wall-mounted artwork of a rocky landscape, and a wooden nightstand with a remote control.

Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

You may also like

Ad
A modern hotel lobby with a reception desk, seating area, and large windows offering a view of the outdoors.

Holiday Inn Express Bilbao by IHG

Derio
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
8.4 out of 10, Very good, 1,003 reviews
The price is ฿2,304
฿2,534 total
includes taxes & fees
22 Nov - 23 Nov
Holiday Inn Express Bilbao by IHG
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Bilbao City Centre, a neighbourhood in Bilbao, Casual Bilbao Serantes is near a metro station. Guggenheim Museum Bilbao and Bilbao Fine Arts Museum are cultural highlights, and some of the area's notable landmarks include Zubizuri Bridge and Church of the Sacred Heart. Looking to enjoy an event or a match while in town? See what's going on at San Mames Stadium. Visit our Bilbao travel guide
View more Pensions in Bilbao
Map
Calles Somera,14, Bilbao, 48005

What's nearby

  • A historic cathedral with a large rose window and a clock on the tower.
    Santiago Cathedral
    2 min walk - 0.2 km
  • A river with a modern bridge and historic buildings.
    Ribera Market
    2 min walk - 0.2 km
  • A historic building with arched windows and a clock, surrounded by outdoor seating and palm trees.
    Plaza Nueva
    3 min walk - 0.3 km
  • A historic building with ornate architecture, surrounded by well-maintained gardens and red flowers.
    Plaza Moyua
    16 min walk - 1.4 km
  • A modern architectural building with a unique, curved design.
    Guggenheim Museum Bilbao
    4 min drive - 1.8 km

Getting around

  • Ribera Tram Stop
    3 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station)
    10 min walk
  • Bilbao (BIO)
    25 min drive

Restaurants

  • Gerri Taberna
    2 min walk
  • Baster
    3 min walk
  • Cervecera Arambarri
    3 min walk
  • Baristas‘ Club
    2 min walk
  • Vermuteka
    3 min walk

About this property

Casual Bilbao Serantes

  • Pension near Santiago Cathedral
  • Located close to Ribera Market and Church of the Sacred Heart, Casual Bilbao Serantes provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Express check-out, express check-in and multilingual staff
    • Smoke-free property, tour/ticket information and luggage storage
    • Concierge services and a front desk safe
  • Room features
  • All guest rooms at Casual Bilbao Serantes have perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • Extra amenities include:
    • Heating and portable fans
    • Free tea bags/instant coffee and electric kettles
    • Showers, free toiletries and hairdryers
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, fridges and microwaves

Similar properties

Reception
Bilbao rooms & kitchen Santutxu
Santutxu
  • Free Wi-Fi
  • Air-conditioning
  • Microwave
  • Kitchen
8.2 out of 10, Very good, 24 reviews
The price is ฿2,072
฿2,280 total
includes taxes & fees
15 Nov - 16 Nov
Bilbao rooms & kitchen Santutxu
Compare similar properties

Frequently asked questions

Is Casual Bilbao Serantes pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Casual Bilbao Serantes?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Casual Bilbao Serantes on 15 Nov 2026 start from ฿1,704, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Casual Bilbao Serantes?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Casual Bilbao Serantes?

Checkout is at 11 AM. Late checkout is available for EUR 30 (subject to availability).

Where is Casual Bilbao Serantes located?

Located in Bilbao City Centre, this pension is steps away from Santiago Cathedral and Ribera Market. Church of the Sacred Heart and Gran Casino Bilbao are also within 15 minutes. Ribera Tram Stop and Atxuri Tram Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Casual Bilbao Serantes Reviews

7.8

Good

9.0

Cleanliness

8.0

Location

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 30 out of 88 reviews
Rating 8 - Good. 35 out of 88 reviews
Rating 6 - Okay. 9 out of 88 reviews
Rating 4 - Poor. 9 out of 88 reviews
Rating 2 - Terrible. 5 out of 88 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Clean and simple. Cute little balcony in a cute pedestrianised street. Beautiful and would definitely return.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Excellent location
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and helpful staff
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Base In Casco Viejo

Located in the Casco Viejo area on a busy bar street. The hotel is reached via some steep stairs, so maybe not the best for anybody with mobility issues. The rooms are comfortable, simple but modern design, and very clean. Also, very good value for money.
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean property with amazing cleaners. Only issue is the check-in policy is a nightmare (we were waiting about ages and I had to walk to the head office because they didn't send me the code). I wasn't a fan of checkout being so early but other than that it done the job.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. The entrance staircase is challenging but very scenic. However, it really depends on the person... for us (44 years old guy with a 20kg luggage) it wasn’t a problem, honestly. The room was very good, with excellent beds and pillows, as well as soundproofing (if the windows weren’t soundproofed, it would be hard to sleep... so that’s a positive!). The only drawback was the bathroom, with a very inconvenient sink. Overall, an excellent place to stay for breathing the vibes of Bilbao old town.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation overall. Room service came every day. Fresh towels daily and everything was clean. The room is a bit smaller than the pictures suggest, and the bed feels a bit like an IKEA one, but it was still comfortable to sleep in. The window lets in plenty of natural light. The shared kitchen/common room has a fridge, cutlery, and basic equipment, but no sink, so you’ll need to wash your dishes in your bathroom sink after use. The common area had a slight smell, so I preferred eating in my room instead. Location: right in the heart of the old town! During the week, nights are quiet, but on Fridays and Saturdays, the nightlife in the area is lively, bright, and loud. Definitely bring earplugs if you’re a light sleeper. Be aware that you need to climb a long flight of stairs to reach the rooms, so it’s not ideal for anyone with mobility issues. The biggest plus: everything is within walking distance. Great public transport connections, plenty of restaurants, nightlife, culture, and beautiful architecture. You’re truly in the middle of it. The view depends on your room; I was lucky to have one overlooking the charming narrow streets.
View from my window
The bedroom
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE stayed at the property for one night before returning home. We found the signing in process unique but efficient. The enjoyed staying here.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customers service, access to a kitchen giving a choice to make your own meals.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and managers were extremely helpful. Great location. Lots of dining options, sights, shopping nearby. It is a walking only area (no vehicles) and a long staircase to climb so not the best if you have trouble getting around by foot. Otherwise a very nice place and highly recommended.
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cute 5 room hostel in the old town. Great if you arrive by taxi or train. A long walk if you arrive with a car. Lots of steps. Great shared kitchen area.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
The room was nice and confortable, but the street was busy with a lot of people in bars and drinking on the street. There is no front desk, I had ti access with a cose they provide
Stayed 1 night in Dec 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, room comfort

Not recommended.

Extremely complicated to check in, apparently needs to be done 72h in advance online, unclear where the links are, communicating mainly in spanish. No indication of it but the bathroom was shared!! Very crazy.
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Definitely no frills

The room is in a converted apartment. The floors are beyond wonky, the rooms are on the second floor with a steep staircase from hell. Due to the nature of the conversion, the walls are paper thin and you hear everything. The hallway has no fresh air supply and stinks stale. Positives: clean room, fresh and modern interior.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
I was under the impression that this was a hotel but it's not. No reception desk. The information on how to access the front door and room door are sent via email the day of arrival, around noon. If the guest does not have cell service outside of the USA, that's impossible to receive the information to get in your room. That was my case. A huge inconvenience that is not informed when I reserved the place. I find that it's a must to have this disclosure in order for your guests to make a well informed decision.
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

horrible service

Even though it states that their is a reception there is none. the reception is in the other building couple og hubdreds meters away. service is horrible i injured myself going down the stairs which are very steep. i did not find the light on the top but knew there was one in the middle, did not make it so far unfortunately and injured my knee badly and couldnt move and was in pain. infotmed the hotel about it and no one showed up at all, only received an adress to the hospital.
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
This pension is in a walking only area - a 10 minute walk from the nearest parking lot. then you have to haul your luggage up a long flight of stairs. 10 minutes after booking, I realized it was inaccessible by car and tried to cancel the booking but they did not allow it. The check-in system is complicated and in the end they sent us the code, but it didn’t work until I phoned, and she activated it. I inquired about parking, but they sent the information too late. With €18 for parking this was a very expensive room with paper thin walls. I could hear everything in the next room and that was not pleasant at four in the morning. They advertised kitchen facilities, but really it was a closet off the hallway, which had a small microwave and refrigerator. No sink. I do not recommend this place.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Tiene buena ubicación. Todo limpio y equilibrio entre precio y calidad . Si tienes muchas maletas tendrás que subir unas escaleras muy largas .
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oppholdet var bra. Litt lytt mellom værelsene.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy centrico
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
De kamer was schoon en we mochten langer blijven tot 12 uur.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones eran limpias y comodas
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hanno sbagliato il giorno del nostro arrivo ma prontamente ci hanno fatto un upgrade in un’altra struttura ancora piu’ bella. Complimenti abbiamo molto apprezzato. Bagno senza finestra.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Endroit parfait pour découvrir la ville avec beaucoup de restaurants aux alentours.
Stayed 3 nights in Sep 2025