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"The room was very clean; I worked for The Pamelia Hilton in Perth and it was on par as it in the cleanliness department. Only saw the staff when I checked in and they were very friendly and helpful. Didn't go into the bar. And didn't go into to any shops. I would be very happy to stay there again if I have to Come to York for another event. thankyou Dianne Nelligan"

"Booking in was a nightmare Initially no message or e.mail re room number or key box number even after 2,30pm - help number put us through to settlers hotel who were most helpful"