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"Clean"

"Staff was excellent"

"This property was one of cleanest properties I've seen in a long time. Staff was very helpful and friendly."

"Nice for a one night stay. Could use some updating."

"No ac or hot water. No one at front desk. I di not recommend anyone to stay there"

"The customer service is excellent"

"Great location in Franklin! Shopping and restaurants nearby. We go to Franklin often as we have family there. This was very convenient to Mack Hatcher. Nice breakfast!"

"Older property and could use updating. But it was clean. Housekeeping did not come every 2 days during my stay and when I requested it due to full garbage and needing towels, it didn’t happen. Staff was friendly but frustrated by lack of follow thru."

"Comfy bed, great for a quick stop"

"The front desk employee was rude and wasn’t helpful. He seemed to be in a bad mood and didn’t even say welcome or anything like that. Other than that, the hotel was nice."

"No pool or hot tub. But pet friendly and provided a downstairs for convenience. The parking lot was difficult to leave in out of. When going to concert or eating."

"We thought the property was nice. I would recommend staying here. The other 3 rooms stayed in by other family members thought the same thing. Breakfast was satisfactory but for the price we didn’t expect more. Thank you!"

"Everything was great"

"Very polite staff. Breakfast was good!"

"The smell in the building smelled like nail polish removal with a covered up cigarette smoke. Limited staff. Breakfast basic."

"The room was disgusting. Lights did not work, floor was sticky, towels were discolored, no soap or shampoo provided, the chair was cracked and the mattresses were terrible. I will never stay here again!"

"The air conditioning in my room did not work well at all I was uncomfortable and sweaty the whole time ended up leaving early and not staying the night"

"Somewhat difficult to find, but friendly front desk in large lobby. Clean, well maintained and quiet rooms with excellent lighting. Hot breakfast above average. Excellent value."