โรงแรมและที่พักในBetancuria

"Todo impecable "

"Terrible - they have overbooked and we were turned away late at night. However the reception staff were helpful although the alternative they found us was the worst place I’ve ever stayed and they did not pay the taxi fare which they said they would "

"Everything lovely. Shared toilet and shower which were clean and tidy. "

"Whilst you could say the room was clean, it was in poor state of repair with flaking paint and shabby. The bathroom was in a very poor state with a large area of black mold above the window and around the bath. The bath edges were rusty as was around the bath drain. The sink unit was extremely shabby with swollen surfaces where water had soaked the MDF timber. The bathroom smelt badly and, on the whole, was unacceptable. On a positive note, Domingo, on reception, was extremely pleasant and...

"Keine Reaktion auf Beschwerden. Roomservice katastrophal. Mehrere Tage keine Erneuerung Minibar, trotz Beschwerden. Gebraucht Gläser wurden tagelang nicht ausgetauscht. Insgesamt zu wenig Personal. H10 nie wider…"

"Room was clean but dated and tired But fine for 2 day trip. Staff were friendly and helpful especially the italian man behind reception"

"What a great hotel - charming, comfortable and lovely decor; friendly professional staff; great location as removed from town so very peaceful but can get to town easily; great pool area with plentiful sun beds - no waiting for sun beds; adults only so very quiet; affordable prices for a five star. Free upgrade. Definitely coming back! Highly recommend "

"Lovely peaceful stay. A lovely large room near to the pool. Very friendly helpful staff, especially the lady on Reception who spent a long time finding me a book to read in English and suggested many local areas of interest for us to visit. "

"Das Zimmer entsprach leider nicht den grundlegenden Hygiene- und Sicherheitsstandards. Während unseres gesamten Aufenthalts gab es Probleme mit Insekten im Schlafzimmer und im Badezimmer. Auch nach einer angekündigten „Double Cleaning“-Reinigung blieb ein totes Insekt sichtbar an der Decke, was den Eindruck erweckte, dass die Reinigung nicht gründlich durchgeführt wurde. Zusätzlich kam es zu einem Wasseraustritt im Schlafzimmer, wodurch der Fliesenboden nass und rutschig war. Dies stellte...

"Likes: good apartment, spacious, decent sized rooms, good utensils & cutlery Dislikes: just one bathroom, just one mirror (in bathroom), no bathroom amenities"

"Albergo molto bello situato davanti alla spiaggia, ho preso mezza pensione cibo ok, anche sé altre catene offrono più varietà specialmente per la cena . Personale ristorante super carino sempre sorridente e molto piacevole al contrario del personale della reception dove ho incontrato persone fortemente maleducate ed irrispettose assolutamente non attente al cliente . Purtroppo su 4 interazioni 3 sono state pessime credo che alla reception dovrebbero esserci persone empatiche e sorridenti mentre...

"Clean Room. Allocated room of choice as have stayed at this hotel many times. Staff always nice and accommodating. Entertainment good and hotel is well positioned in regards to beach, shopping centre and local transport."

"Bene, salvo la collocazione della stanza proprio nella parte più remota della struttura, vicina al mare , ma lontana dai servizi dell’hotel, con percorso lungo e in parte non servito da ascensore. Dopo tre giorni siamo riusciti ad avere un’altra camera un po’ più comoda. il cibo era molto variato e di ottima qualità. Prima colazione suprema. Personale cordiale e sempre disponibile, anche nelle ore serali."

"Room in overall clean but not perfect , couch bed not comfortable never used . Staff was nice but long queue for checkin in. Breakfast intercontinental , pool bar was good !"

"Piscina riscaldata (coperta), cibo insomma, biliardo, giochi, campi per poter giocare (bocce, tennis, basket). Peccato in questi giorni (fine gennaio) c’erano lavori in corso intorno alla piscina, una parte era interdetta e l’odore della vernice durante i pasti (il ristorante è proprio lì) rendeva l’aria irrespirabile per mangiare all’aperto. Parti esterne curate, camere essenziali ma spaziose, tanti gatti per il villaggio (molto piaciuti ai bambini). Posizione strategica per le spiagge del sud "