โรงแรมและที่พักเบอร์รี ฮิลล์

"Style"

"Excellent customer service. Front desk reception is welcoming and AMAZING! Beautiful breakfast too. Sadly, ... 1. Room was not properly cleaned. Dog's fur on carpet. My daughter was sneezing uncomfortably due to allergic reaction. 2. There was no shower cream. Thankfully, we brought something to use. 3.Shower was leaking."

"Really lovely room. Staff very helpful and accommodating. Great breakfast"

"We really enjoyed our stay, the room was nice and clean and bed very comfortable. Christopher was super helpful and made us feel right at home!"

"Unfortunately the restaurant was closed something that we were not told when we checked in. The bar food consisted of a 5 item menu only and food was not allowed to be taken to room. The area has no other restaurants within walking distance. The room was excellent but the facilities that were available were very poor."

"Friendly staff, large clean room. Easy access to the motor way."

"We had a wonderful stay. The staff was amazing. They bent over backwards to try to help are stay be the perfect experience. The food was great. The castle is truly an amazing place to stay. The grounds were immaculate as well. I want to mention one of the staff, Kayla by name, for her superb customer service and help. Everyone there showed how much they valued their guests. We would highly recommend Thornbury Castle to anyone who wants a very memorable stay."

"The staff at the Old Barn were friendly and welcoming . The evening meal and Welsh breakfast were piping hot with generous portions. We really enjoyed our stay and will return."

"The property was clean but a little dated. Breakfast was good. The food in general was good. The room was very dated and in need of an update. The prices were extortionate for where it is, way more expensive than Kent on par with London. The biggest miss sell is the tv. It is advertised on Expedia as a 55” smart tv. It is not 55” and is definitely not smart. This was extremely disappointing as my wife and I were looking forward to cosying up in the room and catching up with Netflix as we are...

"The only observation is that in room 18 there were no usb charging points. There were a number of 13A sockets however these were all on the same wall as the desk and none near the head of the bed. I think this an odd missing feature. Room was clean and shower excellent. Breakfast offering in Black Pig was very pleasant as were the staff."

"Wonderful everything was great"

"Helpful staff but evening meal disappointing"

"Quiet location, period property, clean and everything needed was available "

"N"

"Clean, motel-like rooms in the building adjacent to the inn rather than above it."

"The staff are absolutely first rate, I had a problem during my stay with a knee condition and Melvin could not have been more helpful"