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"The listing failed to state that an expensive cleaning fee would apply and we were advised of this by the hotel after the cancellation period had ended. This was challenged but the hotel continued to insist that it needed to be paid and that it was advised (despite it not being in the listing or the confirmation email). Hotels.com had to get involved via an escalated complaint. The check in experience was also poor as the keys were not in the lock safe. This was resolved. Despite this the...

"The kitchen was equipped enough for us, as we just had breakfast and lunch and in the apartment ate out for our evening meals. "

"This location is situated between two tram stops, making it just a couple of stops away from Den Haag. Additionally, it is a short walk to several excellent restaurants. I would definitely choose Numa again for my next visit and plan to use Numa for my upcoming flight to Munich."

"Clean, modern, comfy"

"As described in listings. Excellent stay."

"Property is in an excellent location. Rooms and property are very clean and well kept. "

"The problem there is no elevator "

"clean and tidy. everything is perfect good for me."

"I had a great stay. Nice place and clean room."

"Excellent studio apartment in a stunning building close to shops and good restaurants. Room was clean, well equipped and very comfortable. "

"The bed was comfortable however the room was not set up well. The furniture was crowded. The eating area was small and there were not enough utensils. The towel rack was so high I couldn’t reach it. The entry way had very steep stairs and this whole area smelled of mould and air freshener so that I held my breath going in and out. For three nights it was quiet but the last night there were people singing and shouting outside until 3am. Not our best hotel experience. "