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"Spacious room, helpful staff. Our family of six were comfortable, all in one room. Two queen beds and a queen sofabed. "

"Lobby was very dark. The sitting area had lights off. Very off-putting for a first impression. Walls need paint, smell of a harsh lemon cleaner or fragrance to try to smell clean was very heavy in the air. The tub faucet was cracked and not draining properly. The staff was unable to print my receipt since I booked through Expedia. Would not plan to stay here again. "

"Got the wrong room, lady at the front desk was very rude"

"Room was nasty. I didn’t even want to shower because bathroom wasn’t clean, and wore shoes the whole time in my room because I was afraid to go barefoot. Glad I had a travel blanket in my car because sheets were dirty so I slept on top of my blanket. No coffee pot in room or lobby. Advertised continental breakfast-even had sign at front desk-said they discontinued that years ago and told me to go to Waffle House across the street. Were rude. Empty vending machines. Lobby area dirty. Parking lot...

"Clean room and friendly staff"

"Everything worked out as expected, always good!"

"The room was clean and staff was welcoming"

"I was n tha Park the city of Hot Springs is a National Park but it was fine no issues they had a smokin room so I was great."

"Charming, quiet, cozy little place to stay. The contactless check in was nice, was quick and efficient!"

"Everything was really great from checking in to checking out! Highly recommend!"

"We did not have Maid service on our second day of staying there and we needed bath towels, but we just reused what we had. Otherwise, the employees were very nice and we will stay there again."

"I booked and paid for a room with two queen beds, but on arrival I was told that room “wasn’t ready” and was offered a completely different room with only one bed instead. When I went back to the front desk to get this fixed, they moved me again but put me in a room with two double beds, not the two queens I reserved and paid for. On top of the bait‑and‑switch on room type, the bathroom had dried urine on the toilet seat on arrival, which is completely unacceptable for any hotel, let alone a...

"The rooms were in "

"The bathrooms wasn't handicapped accessible as far as the shower "

"Poor was closed. Couldn't use it and my kids were disappointed. Everything else was excellent. "

"there was no hot tub in this room the beds are very hard the rooms are clean and the staff is very nice but to smoke detector goes off when you smoke and smoke alarm and you have to keep the window open"

"Check in and check out went fine. Was way too expensive for how run down it was. Could be cleaned better. Mildew smell. Waffle makers at breakfast didn't cook all the way but the rest seemed fine. Walls are very thin. Was woke up at 4am by our neighbor blasting the tv and i didn't get any sleep. Tried calling front desk to help with no answer. Ac worked great. Low water pressure in sink. Parking on one side of building and walking through and up stairs was annoying. "

"I wish we couldve stayed longer and enjoy the property"

"It was close to the National Park District and shopping and restaurants. It does have a grill and bar inside the hotel too. Parking was close. The bell hop and super friendly and helpful. "

"The room was really clean it was in okay check in just didn't know there was a deposit wish I had known that before I got there but otherwise it was okay"