Room and bed extremely comfortable. Conveniently located and clean. Rooms stocked with everything to stay awhile and make your own meals. The breakfast although convenient, it was very limited, but it’s understandable since it’s a grab and go. Front desk greeting was awesome and helpful. I’d stay again.
I was greeted at the door of this pristine property by the nicest employee. Check in was smooth, my room was comfortable and clean, quiet night, easy exit. The front desk team was charming and the whole experience was top notch.
The room was clean, the beds and pillows were comfortable. The room had a refridgerator, but did not have a microwave, which is uncommon for this type of hotel. We had leftovers from the night before that we wanted to heat up for dinner. It ended up not being an issue because the little convenient store in the lobby had food that required a microwave, so there was one there that we were able to use. The staff was very helpful in getting us what we needed - cutlery, napkins.
The breakfast was decent - the usual yogurt, waffles, cereal, pre-made eggs, sausage, gravy, etc. Good enough to start you on your day.
The hotel overall is located in a great area with plenty of shops and restaurants. My largest complaint is the mattress. It had to be the most uncomfortable mattress I have ever slept on and the pillows are super thin. If it wasn’t for that I would have rated it much higher. The staff were super friendly and helpful.
Nicki with customer service went above and beyond to assist us. Wish more businesses had team members like her!
Breakfast was delicious with a great variety of food and drinks.
We are Hilton honors members and chose to stay at all Hilton properties while traveling. While the property itself was not the problem the staff was not as friendly and welcoming. We were unable to use the amenities such as the pool table due to the staff lying as if they shut it down at a certain time, but the morning staff advised us that it’s open 24/7 it’s just up to the night shift person to allow us to use it.