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"All is good "

"Room was cleaned daily. Staff were helpful."

"Yes"

"The place in itself is beautiful but rooms need to be more updated,bathroom was old. Staff very pleasant and helpful, breakfast was excellent. Area quiet and peaceful,close to beach restaurants and shopping areas."

"Everything was so clean check in was a breeze great food options staff was very friendly check in and out process was smooth"

"Great service"

"Not one single hotel employee knew the wifi password. It was awful! How do the employees who work there everyday not know that answer? Very bad. Perhaps I have been spoiled at other all-inclusive resorts but this place didn’t have good seafood options! Really it lacked variety from breakfast to lunch and lunch to dinner. I paid $300 to upgrade our room and it didn’t feel that fancy! My family is from Jamaica and while we were there visiting one of my family members got into an accident as they were bringing us back to thee resort after dinner in Montego Bay… the car was drivable but it was late at night…I wanted my aunt to be comfortable. So I got her a room at the same hotel. I checked her in around 1130pm Monday and checked out was Tuesday 11am. They charged me $576 for that room. The closest hotel was Riu and it was too far to drive. I know they swindled me bad. The room was not worth $576. I have another trip booked for my daughter’s 30th birthday at this hotel in July!!! I wish I could cancel it! I think you can get a better hotel for the money! I know you can. My family and I also had plans to visit in November for Thanksgiving booking 12 rooms total; I axed those plans the moment I checked out and we’ve now chosen a different hotel! The food and the employees lack of knowledge and the remote proximity to other cities makes this resort a 3 star max for me! If you are thinking about booking this hotel I would encourage you to explore options 1st"

"Little Savoy in Runaway Bay, St. Ann was a major disappointment. The property appears poorly maintained and in serious need of renovation. The hot water was unreliable, the toilet did not flush properly, the mattress was extremely uncomfortable, and the sheets were old and worn. Cleanliness was also a major issue, with roaches in the bathroom, dirt under the sink and in the closet, and even dog feces near the patio/dining area. Check-in was frustrating, as I had to wait outside in the rain for quite some time before being let in. The only positive part of my stay was the massage service, which was very good. Runaway Bay is a beautiful area, but this property needs to close temporarily, clean thoroughly, renovate, and improve guest service. Unfortunately, I would not stay here again."

"The staff was excellent, made us feel welcomed and always checking in on us to see if we're ok. Shout out to the front desk for upgrading my room so that I didn't have to share bed with my mom. Shout out to the kitchen/dining staff also for making my mom's birthday special ❤️ "