โรงแรมหรูแห่งนี้ตั้งอยู่ในChaoyang ภายในระยะ 5 กม. จากศูนย์แสดงงานศิลปะ 798 Art District, 798 Space และChaoyang Park ส่วนศูนย์การค้า Lady Street และChina International Exhibition Center อยู่ห่างจากโรงแรมไปไม่เกิน 5 กม. สามารถเดินไปยังสถานีเกาเจียวซวน ได้เพียง 7 นาที และสถานีเจียงไท้ ได้เพียง 13 นาที
Comfortable room. Food is ok. Nice pool facility. Inconsistent guest services. Deputy manager/ manger on duty James Wei turned the negative experiences into positives. His quick response and solution oriented attitude made us feel much better and we might come back again next time when we come to Beijing. Nevertheless without his help and support, we wouldn’t choose NUO anymore in the future.
Downside of the stay: breakfast receptionist was quite rude to my husband that she didn’t allow him to come in and meet us in the breakfast spot because breakfast time is up even though he told her that he is not here for breakfast.
There was a monk in the lobby asking for money as well which made us feel quite wired and upset.
Amazing hotel with the best service. We stayed for 3 days and it was the best experience we ever had in a hotel. Everyone was very polite and helpful. The cleaning crew even folded our clothes when we were away. Also thank you to Ms. Gao at the front desk who was extremely helpful and nice to us when we needed to book train tickets. We will definitely stay there again in the future.
Near the airport - takes 10-25 mins drive from touristy areas but didi made it convenient. Excellent and comfortable stay - spacious, clean and well maintained
The turned off the airconditioning to save money and caused the room was over 30C, I woke up from heat at 1pm and called the engineer to turn on the airconditioning.
The bathroom curtain got problem to close, and they had to send engineer everyday to solve the problem, because their cleaner opened the curtain when they clean the room.
Everywhere is dirty, they did not even wipe the table.
A waste of time.
My second stay at this NUO Hotel. Fantastic. Clean spacious quiet room. Very comfortable bed. Nice tub and separated shower with good water pressure. Window curtains are electronically controlled.
A experiência que você consegue pelo preço parece que é mentira. Todas as instalações impecáveis, o quarto incrível, com uma vista maravilhosa pra cidade. O hotel realmente deve é um exemplo de luxo no estilo chinês. Especialmente o buffet de café da manhã, com todos os tipos de comida e muita variedade foi fantástico.
Check in Experience was not great. Processed, no info about hotel etc given (we only found out later thst both bar and japanese restaurant were closed) and while suitcases were brought up for guests next to us this was not offered to us. Room itself was nice and spacious. Pool and Gym were nice as well