Good location. Very comfortable room. Many things to eat around the hotel. I slept really well here. This hotel is so impressive. I will choose this hotel again if i comes to Beijing.
Please don’t choose this hotel, the terrible service, the property very old and the staff was not friendly. When I ask for early check out, I told receptionist already in the morning , then after they change the other staff, they just very rude told me they don’t know ? Never heard? I need to call Expedia customer service. Also 1:30 PM they told me if Expedia not send email to this hotel before 2:00 PM. They will charge my money for one more night , and not return my deposit RMB500(100AUD), that’s not fair ! If this hotel staff work shift 2or 3 times per day, why they not hand over their work? I told different people four times , and make phone call to reservation3 times!the girl very rude! She told me you must call Expedia before 2:00PM, otherwise we can not return your money and will charge your one more night and deposit. Why the receptionist did not told me in the morning, the worst thing is I spend time from morning to afternoon 2:00 PM. Waste time!
Decent hotel. Room was very dark with no natural light as it faced a tight backyard. Front desk personnel was courteous though with very limited English skills.
Room was a little dusty. Bathroom is not well maintained. Wash basin was choked. Hotel assistant was not able to fix it and said they will send a plumber in the morning to fix it but never came. So had to deal with a choked and dirty wash basin.
Nevertheless, the front desk staff was very helpful and polite in other ways.
Hotel is about 10min walk from a subway. Bed is comfortable and room is a good size.
Check out experience could be improved- service was cheerless and no indication of deposit for room through card charge had been voided. Hope i do not have to do any follow up with regards the deposit charge.
The property was okay. It was dated. I understood it to be a nonsmoking building but the floor i stayed on often smelled like cigarette smoke. The daily cleaning service was good. The staff at the front seemed annoyed when I asked about stuff especially those who didnt speak english. The staff that worked in the cafe area were awesome. So helpful when I asked about stuff and did their best to assist me.
Location is good, 8 minutes walk to the nearest subway, plenty of eateries around, it’s a four star hotel and that’s how I experience, a four star quality hotel.
Close to Metro. Restaurants nearby. Easy fast check in. Escorted to elevator by clerk- nice touch. Hotel looks and feels new. Very quiet. Spacious room. Large bathroom with tub and shower. Looks new and luxurious. Most powerful rainshower I have ever experienced. Really felt good after a week in North Korea. Lots of creams, gells, combs, razors etc., very comfortable bed. Did not want to leave it after a few weeks of stiff beds in SE Asia etc., great room service selection. Tasted fine. Mini bar price not too unreasonable. I’d definitely stay here again when in Beijing. Easy quick access to airport via subway.
The hotel was very nice and is in a fantastic location. My stay could have been made a bit easier with better English signage and if the staff had had better English skills.