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"Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived."

"Clean and friendly staffs. Will visit again."

"The hotel is an older property but well maintained. The pool has been closed for a long time and is still closed although it should have opened last month. The hot shower is tepid. Staff is friendly and helpful. Convenient location just off the interstate."

"Good"

"Great location and very close to Cuyahoga Valley National Park and Cleveland. The staff was friendly and helpful, breakfast was decent, and the pricing was reasonable. The property also offers good amenities like plenty of parking, a swimming pool, gym, and laundry room. That said, the property and rooms are in serious need of renovation. The rooms were not well maintained and felt dirty, with noticeable cracks and stains, especially in the bathroom. The air conditioner was extremely loud...

"AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient."

"Updated and clean! Just as nice as a hotel twice its price!"

"Great stay overall!"

"We have stayed here probably fifteen times or more and it seems to us that things are getting pretty lax. There was no soap in shower, no kleenixes in holder, and the room smelled musty. When trying to obtain two extra towels, no one appeared at front desk for five minutes and then I left. Then front desk girl on Sunday told us breakfast was at six, but didn't start til seven. Maybe comfort suites is a better option next time."

"Very convenient place to stay"

"Very good overall stay considering the price point. Staff were great and responsive. Competent and friendly. Room condition very clean and bed was super comforable. Hallway rugs need replacing and walls are quite thin."

"Great stay"

"The room was small, but clean and comfortable. The staff was incredibly helpful, helping me to figure out the public transportation system to get to a concert on an extremely busy weekend. The breakfast is minimal, but has enough basics to get you through and there's a Bob Evans less than a minute down the road if you want something more. I also appreciated the reasonable rates when several other hotels had significantly raised their rates for the weekend. Would highly recommend this hotel and...

"Front desk staff was amazing. The hotel was packed with a bunch of rambunctious kids. The last at the front desk made sure to give us a nice and quiet room. Bed was comfy and breakfast was decent"

"Best experience. Definitely will come back"

"Large indoor space but the pool was crowded with very noisy kids and a wedding was going on."

"The property was in a good location and was well maintained. The all inclusive breakfast and dinner was a great addition but the food was just okay. The staff were pleasant and security was good. The room did not have any complimentary water or bathroom accessories like shower caps, but the bed and pillows were comfortable. All in all, our stay was comfortable."

"Room was not cleaned properly. Used towel was still present in bathroom.. bed linen was dirty.. room door lock was not working.. there was some police activity on the day we stayed"