Not too bad. Very clean and the customer service was good.
เข้าพัก 4 คืน, กุมภาพันธ์ 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Chase
13 ก.ค. 2024
ไม่ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
It was good for what we needed it for! We had to evacuate and they at least had power and warm water… otherwise I probably wouldn’t stay here again though! It was a blessing to have basic needs but definitely not a luxurious stay and certainly not like the photos!
It was dirty. There were bed bugs. Upon checking in there was a woman at the counter threatening that she was going to stab a man if he came back to her room. I should’ve bolted then but I was running from a hurricane. After checking in was when I was like, why didn’t you leave?” The room was dirty and there was bed bugs. I immediately asked for my money back and found a better hotel. It should be a zero star hotel. I couldn’t stay even in an emergency situation so that says a lot and I’m not a picky person at all.
I couldn’t stay that hotel because they sold my room someone else . They said. “You are a Hotels.com customer. We don’t care” . me I couldn’t find any other hotel that area ( Beaumont) I drove almost two hours far Concoe . Hotels .com can you tell me what kind deal you guys have . If they can sell my reservation ….
Wasn't in the greatest part of town. But the facility was clean the room was nice and it was comfortable. No real complaints whatsoever.
เข้าพัก 1 คืน, ตุลาคม 2020
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
DarlaG
20 ก.ย. 2020
ชื่นชอบ: พนักงานและบริการ
This is definitely a notel-motel. Felt very rundown & rather like they started to update then gave up. Whites are more yellows & the entry & halls are kind of depressing. Remarkably, my bed & pillows were super comfortable- and I say that as someone who has a tempeurpedic at home.
Sad as this place is, I was grateful for a spot to crash, as my original hotel, north of Lake Charles, took my reservation, but when I arrived at 10:30 p.m., says, "No rooms!" Midtown had the only took left in the whole area! Thank goodness!
The room was clean and neat. Just didn't like it that I was upstairs and had to walk on the other side to get to the stairs to get to my room. I really preferred a bottom room.
เข้าพัก 1 คืน, สิงหาคม 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Ashley
22 ส.ค. 2019
Disappointed
Hotel has no ice machine. Side doors get locked overnight from 9pm-6:30am according to posted signs, but they were locked early and unlocked late, requiring very long walk to and from room through the lobby and around the hotel via the parking lot because posted schedule was not followed. Bed very uncomfortable. Poor lighting and furniture placement - lamp placed on desk was not plugged in, nor was there an outlet to plug into. Plumbing issues - tub and toilet drain slow.