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"We booked a two-night stay at The Montagu Arms to celebrate our first wedding anniversary, so this was a special occasion for us. I would first like to say that every member of staff we encountered was friendly, welcoming and professional throughout our stay. Unfortunately, the accommodation itself fell well below our expectations. The room we were allocated felt tired, dated and unclean around the edges, with several areas looking grubby and in need of attention. It was also extremely hot, and...

"Great staff, unique location , excellent food , couple of small issues with the bathroom, quite a lot of limescale on the shower controls & adjacent tiles. Hot water in the basin took forever to even be lukewarm. Everything else up to scratch & would stay again ."

"Great location, great staff"

"Central location"

"The staff at the Moxy were helpful and kind. The location of the hotel is great for being able to explore Southampton and access a variety of entertainment and dining options."

"Comfortable"

"Good atmosphere and history (Titanic connections). Restaurant yummy. Rate hotel down just a bit due to a towel warmer in bathroom which made entire bedroom warm, so had to crank down AC. Mattress not great. Woke up with stiff back. Also rate down when asking front desk about a shuttle bus which might take us to our cruise ship, was met with a response of “I have no idea; I’ve never been on a cruise.”"

"We stayed at the White Star for only One night and throughly enjoyed it. Great location. Lovely rooms with a comfortable bed. The staff were all very friendly and helpful. We also enjoyed a dinner & breakfast in the restaurant. Both delicious meals. Highly recommend this place."

"great dinner in the bar comfortable room"

"Welcome"

"There is actually ac at this hotel which is not advertised. It’s also walkable from the railway station. We took uber from the train station to the hotel. It’s only cost us 8 pounds. We could have walked to the hotel if we knew it’s only 400 meters away. It’s literally just around the corner if you know the way. However, The road to the cruise ship on the other hand was harder and not well signed. We missed a few turns but eventually got to the ship in an hour!!! We found that there’s no use...

"Staff at check in was fantastic. She recognized I was a returning guest from 1 year ago and updated my room. Breakfast was very good many options including ability to special order eggs."

"Lovely setting, great welcome, food superb, staff friendly and helpful We had the suite (kingfisher) which was an excellent room except for a radiator being stuck on in the bathroom. The lady in charge (lovely lass) managed to get it sorted as the outside temp was up in the 30’s!!! If I have any criticism of the room, a little use of bleach would have gone a long way but please don’t let that put you off. The place is very very good. This is our second time staying and it definitely won’t be...

"The parking was very good."

"Check in was easy, and staff were helpful regarding parking. Room was clean and comfortable enough for a couple nights. Towels and wash gel provided. Nice to include a table fan because of the hot weather. Could have done with some more sockets in the room - only 2 sockets and one was used by the fan."

"After a slow check in. Everything else went smoothly. Excellent dinner and breakfast.Very attentive staff. Highly recommended. Enjoy our nights stay. Great value"

"The West Wing where we were staying was beginning restoration. Shortly, but not too sweetly; for reasons I would be happy to list on request, I consider that Management would benefit in reputation from closing the wing till completion, rather than continuing to exploit its present tired mediocrity."