โรงแรมใกล้ร้านขายของเก่า Bearden Antique Mall, Knoxville

"when we checked in late in the night. the front desk lady asked us if its ok to allow her traineeto help us with the check in process. sure and the trainee did good. well, we had to wait till late afternoon to go to the event so did not want to leave the room too early. we asked first but they told us by noon. I think we actually left half an hour after 12, but no problem. gld they did not kick us out."

"Heated pool was great"

"Everything was nice, I enjoyed my stay"

"Staff was super nice! Room was clean! "

"Other than my room phone was not working correctly, the hotel is fabulous!"

"Staff were friendly. But room was not clean. Sheets were not clean. Ask for another room, and it was not that clean either. Property was not in great condition. Did seem like the safest place either. "

"Beautiful hotel. Great location and staff very friendly. I can't wait to stay there again!"

"Nice room. "

"Very nice hotel. Great service with great staff. Appreciated the complementary bottled water, turndown service, classy and comfortable room, quiet and cozy dining room, etc.. Only complaint is that when I received the bill, there were many "extra" charges such as parking (very expensive for a city this size), amenity fee, credit card fee, and taxes adding about $70/night."

"Everything went nicely "

"Very friendly front desk"

"Our stay at this facility was outstanding! The employees were the best in a day it's hard to find good help. These people, every one of them, focused on us from a simple Hi to helping with any questions or needs we had. Our room was updated and very clean. I can't say anything bad. Thank you for everything!"

"Some of the people working the check in counter need training. Very slow process. Also, I never did receive the promised call telling me when my room was ready."

"There were unexpected fees associated with the stay. These fees should be disclosed in advance. Although this was a very nice hotel, I would have picked another if I had known. Parking fee (valet seemed to be only option) was $49 (before tip). Pet fee was $100 for one night! I went to the bar to get one glass of wine to take back to my room and paid over $20 (before tip)! Great self serve breakfast (included in room cost), unfortunately, room service was not an option for dinner and I...

"The breakfast who is preparing omelette (chef) not welcoming "

"Perfect location and very nice Hotel."

"Beautiful clean room. Friendly staff."

"Don't like giving poor reviews, but the holes in the towels pushed me over the edge. Stayed for UT graduation. (Overpaid, $900 for 3 nights, so not sure if this skews my opinion. But would have paid $300 more to stay elsewhere.) -Place is not in good condition, probably 2 star condition. Scrapes on walls from traffic throughout, hallway carpets rippled on multiple floors. Bathroom wall paper gapped and signs of mold. Needs major TLC. (Room was clean however) -Loudest hotel room ever stayed in....

"Parking was so easy. The staff greeted us with warmth. Chris was so kind when we checked in. He talked to my daughter about UT since we were there visiting. He gave us some great recommendations for dinner and just went above and beyond for us. Our breakfast the next morning was delicious and Ebony at the front desk was so kind and gracious to us. The staff here is definitely the best I have ever come across."