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"Everything from the room, the food and the staff to the hotel itself was absolutely amazing! The room and hotel was beautiful, the food was delicious and the staff are very friendly! We will definitely be back !"

"Nice Room - warm and comfortable."

"Nice staff, great location, will stay again. "

"Clean accommodation and good food "

"Yes, fresh breakfast. Proficient and pleasant staff."

"Great location. Everywhere is very walkable. Wide range of shops and restaurants. The Gatehouse is unique and charming. The hotel staff are very nice and accommodating. Great value for money. Beds comfortable. Room very clean. Overall a great experience and the city of Wells is a must-see"

"It was very convenient and the price was cheap. The staff were friendly and i had everything i needed."

"Super clean and comfortable room. Excellent bathroom/shower and amenities. The breakfast was perfect….good quality, loads of premium choices. The owners and staff were friendly, helpful and polite. Clearly they know their stuff and we can absolutely recommend. Thank you. "

"Lovely clean hotel. Seemed brand new. Great location near to all shops, bars and restaurants "

"Everything was excellent. The room was large, really clean and nicely decorated, as was the bathroom. Directions really clear. The breakfast was superb. All the food was fresh, with choice of cereal, fresh fruit, pastries, bread, pancakes, crumpets and hot breakfast cooked to order. Entrance and eating areas also beautifully presented (and decorated for Halloween in our case). Staff were really friendly and helpful. We would definitely recommend The Keep and would book again any time we return...

"Great breakfast, lovely dinner, very dog friendly including a sausage for the dog. Spacious room with everything you need. "

"Fantastic. "

"Excellent customer service from all staff. "

"Everything about the hotel was great the staff the breakfast, the pool the room, it’s in a very good place aka close to all the tourist sites. "