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"We were put in the annex roof room which had suffered earlier water damage. While we understand that Victorian houses are not the same as today's the stairs were extremely narrow and dangerous, especially when carrying suitcases. The windows also need replacing, the double glazing was a manual effort"

"Beautiful hotel in lovely surroundings Spotlessly clean. Bedding and towels were high standards, helpful friendly staff. Would definitely stay there again "

"Good value especially given the location in the centre of town in the more historic part of the town near to St Wulfrums church and some good historic pubs"

"No food on Tuesdays. Big disappointment after a long drive. Breakfast service poor. Mistakes and inexperienced staff"

"A very nice B&B in a peaceful location and a pub is just a walking distance away! There is a court yard within the compound where one can relax. We enjoyed our one night stay here and enjoyed our full English breakfast. Thank you."

"Clean, comfortable, good quality rooms. Crown Inn next door very useful for dinner."

"A"

"Lovely spacious room with milk in a fridge and real coffee bags. Comfy bed and super shower. Breakfast was a help yourself to croissant and butter. Would've been good to have had a more healthy option. Such as fruit and/or yogurt in the fridge. Only issue really was the wifi. Couldn't get the TV to work in the morning, and in th3 evening it dropped out a lot. Other than that it was a very comfortable stay. Thank you."

"Lovely staff and everything was clean. We stayed in a room with shared bathroom. No issues with it. Great location for us. "

"Staff: Welcoming, friendly, helpful, efficient and willing to go the extra mile. Executive Rooms 367 & 369: spotlessly clean and comfortable - good bed and choice of pillows but room a bit faded and dated - needs a bigger TV as distance from bed is too far for comfortable viewing. Lift out of action - not helpful - Best Western need to sort this pronto Spa & Pool: closed for refurb - needs sorting. Breakfast and Bar meals....good."

"Clean room every day by house keepers, hats off for their hard work, listened to by staff and very helpful."

"Beautifully presented, clean… well equipped and close to shops and pubs….. "