I first stayed at the Shangri-La 20 years ago and wanted to take my 10-year-old daughter back to relive some good memories. Happy to say the Shangri-La is still serving up wonderful service all these years later.
The staff go above and beyond, breakfast is nothin short of wonderful and the location overlooking the river is fabulous. Highly recommend for families.
Great hotel. The staff are excellent. A wide choice of restaurants and a pleasant pool right on the water front. My only minor quibble is that the rooms are a little old fashioned.
Toujours au top. Incroyable séjour. Un hôtel vraiment 5 etoiles. Et que dire du personnel? Trllement gentils, serviables. Un reel service pour la satisfaction et le bonheur des clients.
Beautiful property. Friendly professional staff. Multiple restaurants and shopping at hotel. Great views of the city from our room. Really enjoyed our stay.
The Shangri-La was an amazing stay. Upscale and classy, it may not be everyone's cup of tea, but it worked for us. From having an in-room check-in (no waiting in the lobby) to their on-site bar, confectionery store and multiple shopping options, this hotel is in a class of it's own. The only downside I can think of (and it's pretty minor) was that getting to central Bangkok will take you about 25-30mins by taxi. Not a major issue as you'll be able to see different areas that you may want to explore, but something to be aware of.
OK, we though a great weekend away and enjoy the Shangrila experience...What a letdown!! We arrived and were told we are staying in the Krugthep Wing - it might well have been another hotel. 900m walk to and from the hotel, thru crappy old function room areas. NO ATMOSPHERE, no enjoying the ambience. What a waste. So disappointing. The hotel is OLD and rundown, whilst the staff we wonderful, with so many other great hotels to stay - SHAME on you Shangrila. Look around for better options and ALWAY check that they arent dumping you at the Krugthep Wing.its like staying in a cast empty nothing hotel.
Not only is the hotel, a beautiful property, but it’s staff is friendly and very professional. The restaurants are awesome and I mean all of them, including the overlooked Tuscan restaurant, boasting incredible meat and pasta, specialties paired with a great selection of wines.
We stayed in a Deluxe Suite in the Krungthep wing and it was one of the best “rooms” i have ever stayed in. The suite is more like a 2 room apartment, with separate large bathroom and an additional powder room fitted with its own toilet. The rooms are fitted with chandeliers, drapes and lovely furniture which exude a regal warmth and charm not found in most modern hotels. The rooms include complementary access to both the Shangri-La breakfast buffet and Horizon club (which is a must do experience located on the 24th floor of the Shangri-La wing, particularly the canapés sitting in the evening which serves complimentary cocktails and a good selection of food).
Krungthep wing residents may use either of the two pools - we preferred the quieter Krungthep pool and the personal service but the choice is yours. The hotel is located overlooking the Chao Phraya river in arguably one of the best locations adjacent to the rail station, water taxi port and diagonally opposite the fantastic IconSiam shopping centre (a must see for Bangkok visitors - the hotel provides a regular complimentary shuttle service).
Overall a wonderful hotel, great location and fantastic service (a big shout out to TonTon). Don’t think about it - just book a stay, you won’t regret it.
This property is completely 5 star. The room, restaurants, gym, breakfast buffet, pool, hot tub, spa, property, concierge, and people are fabulous. In Bangkok there is really no other option. Everytime we are in Bangkok we stay here. Thank you for the service.
Arguably the best hotel location in Bangkok! Fabulous bar and pool that overlook the river. The entire staff were amazing! Professional, courteous and polite. The only negative comment relates to the rooms. The river views are fabulous but the rooms are very tired and need revamping. Otherwise a fabulous place!!
The best location in all of Bangkok! Right on the river with easy access to river taxis and ferries. The staff are impeccable at the Shangri-la. The rooms are looking a bit tired but everything else is five star!!!!