Dear Sukanya,Thank you very much for taking the time to share your stay with us. We are delighted to learn that the overall experience met your expectations, also pleased to hear that you found the location of our hotel convenient and the breakfast good. However, we have noted about your feedback regarding to the hotel information. I will check with the team and will rectify the issue as soon as possible.We value your comments and would like to thank you for bringing these points to our attention. Thank you again for staying with us and we are hoping to welcome you back soon. Sincerely, Titin Suwanthab Guest Experience Manager

Dear Parvinee,Thank you for taking the time to share your experience with us. We would like to extend our apologies for any challenges you experienced. We have noticed from your given rating that we can improve, and we will. Kindly rest assured that I am taking all necessary action to make improvements.Sincerely,Titin SuwanthabGuest Experience Manager

Dear GALIL,Thank you for taking the time to give us the rating. I truly regret that your stay with us did not completely fulfill your expectations and for this I truly apologize. It would be truly appreciated if you could share some more specific feedback of the areas we could improve further, so that we could enhance your next stay with us. I would be more than happy to assist with arrangements, and ensure these shortcomings are not repeated.Sincerely,Titin SuwanthabGuest Experience Manager

Thank you for your feedback

เรียน คุณ Kanda    กราบขอบพระคุณเป็นอย่างยิ่งสำหรับการสละเวลาในการแสดงความคิดเห็นของท่านเกี่ยวกับโรงแรมบนเว็บไซด์ ผมรู้สึกยินดีเป็นอย่างยิ่งที่ทราบว่าท่านพึงพอใจในสถานที่ตั้งของโรงแรมซึ่งเป็นข้อได้เปรียบสำหรับการเข้าพักครั้งนี้ ทางกลับกันผมขออภัยในความบกพร่องที่เกิดขึ้นเกี่ยวกับเฟอร์นิเจอร์ในห้องค่อนข้างเก่า ทั้งนี้หัวหน้าหัวหน้าแผนกที่เกี่ยวข้องได้รับทราบเพื่อทำการปรับปรุงแก้ไขต่อไป  ผมขอขอบคุณอีกครั้งสำหรับความคิดเห็นและประสบการณ์ในการใช้บริการ และหวังเป็นอย่างยิ่งว่าเราจะได้มีโอกาสให้บริการคุณอีกครั้งในเวลาอันใกล้นี้ ขอแสดงความนับถือ ซาการ์ เนเคอร์

Dear Sitthichai, We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to learn that the overall experience met your expectations. I will share your score with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our greatest pleasure to welcome you again when your travel brings you back. Sincerely,  Sagar Naker

Dear Khun Usanee, Thank you very much for sparing some of your time to give us the rating of the hotel. We are delighted that your experience has been a pleasant one. It was our pleasure to have you stay our hotel in Bangkok and we are looking forward to your return. Sincerely,  Sagar Naker

เรียน คุณ Ruethairat ขอขอบพระคุณสำหรับการมาใช้บริการที่โรงแรมโนโวเทล กรุงเทพ สยามสแควร์ และขอบคุณสำหรับให้คะแนนความพึงพอใจที่ดีเยี่ยมในการใช้บริการกับโรงแรมในครั้งนี้ ความคิดเห็นที่มีค่าของคุณนั้น คือแรงกระตุ้นให้เราพยายามทำทุกอย่างให้ดีที่สุดเพื่อตอบสนองความคาดหวังทั้งหมดของแขกของเรา ขอขอบคุณอีกครั้งสำหรับการให้กำลังใจของคุณและเราหวังเป็นอย่างยิ่งว่าจะได้ต้อนรับคุณอีกครั้งในอนาคตอันใกล้นี้ ขอแสดงความนับถือ  ซาการ์ เนเคอร์

Dear Valued Guest, We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to learn that the overall experience met your expectations. I will share your score with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our greatest pleasure to welcome you again when your travel brings you back. Sincerely,  Sagar Naker

Dear Khun Prasit, Thank you very much for your valued rating. We are delighted to learn that overall experience met your satisfaction. I forwarded your impressions to our team. This will certainly motivate them to keep up the good work. Thanks again for your encouragement and we look forward to welcoming you again to our hotel in Bangkok when your travel brings you back.  Sincerely, Sagar Naker

เรียน คุณ Jirapat กราบขอบพระคุณเป็นอย่างยิ่งสำหรับการสละเวลาในการแสดงความคิดเห็นของท่านเกี่ยวกับโรงแรมบนเว็บไซด์ ทางโรงแรมรู้สึกยินดีเป็นอย่างยิ่งที่ทราบว่าท่านพึงพอใจในสถานที่ตั้งของเรา  ความคิดเห็นที่มีค่าของคุณนั้น คือแรงกระตุ้นให้เราพยายามทำทุกอย่างให้ดีที่สุดเพื่อตอบสนองความคาดหวังทั้งหมดของแขก ขอขอบพระคุณอีกครั้งในความกรุณา สนับสนุน บริการของโรงแรม เราหวังว่าจะได้มีโอกาสต้อนรับท่านอีกในอนาคต    ขอแสดงความนับถือ     ซาการ์ เนเคอร์  ผู้จัดการทั่วไป

Dear Valued Guest, Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon. Sincerely, Sagar Naker

เรียน คุณ Suebphong ผมขอขอบพระคุณสำหรับการสละเวลาในการเขียนแสดงความคิดเห็น และทางโรงแรมรู้สึกยินดีเป็นอย่างยิ่งที่ได้ทราบว่าท่านพึงพอใจในคุณภาพและการบริการของทางโรงแรม ไม่ว่าจะเป็นสถานที่ตั้ง เตียงนอนที่สบาย รวมถึงอาหารเช้าของเรา แต่ในทางกลับกันผมได้แจ้งคำติของท่านไปยังผู้จัดการฝ่ายอาหารและเครื่องดื่มเพื่อปรับปรุงแก้ไขต่อไป สุดท้ายนี้ผมและผู้บริหารขออภัยต่อความไม่สะดวกสบายที่ท่านได้รับและหวังเป็นอย่างยิ่งว่าจะได้มีโอกาสต้อนรับและให้บริการที่ดีขึ้นแก่ท่านในอนาคตอันใกล้ ด้วยความเคารพ ซาการ์ เนเคอร์

Dear Suthasinee, We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to learn that the overall experience met your expectations. I will share your score with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our greatest pleasure to welcome you again when your travel brings you back. Sincerely,  Sagar Naker

เรียน คุณ Manuschanok กราบขอบพระคุณเป็นอย่างยิ่งสำหรับการสละเวลาในการแสดงความคิดเห็นของท่านเกี่ยวกับโรงแรมบนเว็บไซด์ ทางโรงแรมรู้สึกยินดีเป็นอย่างยิ่งที่ทราบว่าท่านพึงพอใจในสถานที่ตั้งของเรา  ความคิดเห็นที่มีค่าของคุณนั้น คือแรงกระตุ้นให้เราพยายามทำทุกอย่างให้ดีที่สุดเพื่อตอบสนองความคาดหวังทั้งหมดของแขก ขอขอบพระคุณอีกครั้งในความกรุณา สนับสนุน บริการของโรงแรม เราหวังว่าจะได้มีโอกาสต้อนรับท่านอีกในอนาคต    ขอแสดงความนับถือ     ซาการ์ เนเคอร์

Dear Valued Guest, Thank you very much for sparing some of your time to give us the rating of the hotel. We are delighted that your experience has been a pleasant one. It was our pleasure to have you stay our hotel in Bangkok and we are looking forward to your return. Sincerely,  Sagar Naker

Dear Pairin, We are much thankful for your support and candid feedback following your stay with us.  I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. It is with great pride that I will pass on your compliments to the team. Once again, thank you very much for your kind comments. We would be delighted to welcome you back soon again. Sincerely, Sagar Naker

เรียน ท่านผู้มีอุปการะคุณ  กราบขอบพระคุณเป็นอย่างยิ่งสำหรับการสละเวลาในการแสดงความคิดเห็นของท่านเกี่ยวกับโรงแรมบนเว็บไซด์ ความคิดเห็นที่มีค่าของคุณนั้น คือแรงกระตุ้นให้เราพยายามทำทุกอย่างให้ดีที่สุดเพื่อตอบสนองความคาดหวังทั้งหมดของแขกของเรา ขอขอบคุณอีกครั้งสำหรับการให้กำลังใจของคุณและเราหวังเป็นอย่างยิ่งว่าจะได้ต้อนรับคุณอีกครั้งในอนาคตอันใกล้นี้ ขอแสดงความนับถือ  ซาการ์ เนเคอร์

Dear Arisa, Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon. Sincerely, Sagar Naker

Dear Heather, Thank you for highlighting our convenient location near major malls and attractions like Central, Central Chidlom, and the Four-Faced Buddha. Being surrounded by numerous shopping malls indeed adds to the convenience and enjoyment of our guests.Thank you again for staying with us. We look forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Manithong, Thank you for sharing your experience with us. I am delighted to learn that you had a wonderful stay and the overall experience met your expectations. Our dedicated staff takes pride in providing exceptional service, and it's great to hear that they made your stay memorable.We look forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager

Dear YOSHIHITO, First of all, thank you for sharing your experience with us. We apologize for the inconvenience you experienced with the shower pressure and the missing bathrobe. We will also address these issues with the department heads concerned internally. Kindly rest assured that everything you mentioned will be taken seriously into consideration and any corrective actions required will be taken to ensure improvement. We appreciate your loyalty to Novotel and hope to welcome you back for an improved stay. Sincerely,Titin SuwanthabGuest Experience Manager

Dear nadifah binti,Thank you for rating us on your recent stay. I am glad you were able to enjoy everything we have to offer, we pride ourselves on delivering great service and I will let my team know they contributed to your wonderful stay. We look forward to welcoming you back soon.Sincerely,Titin SuwanthabGuest Experience Manager

Dear jim, Thank you for highlighting our prime location in the heart of Siam with abundant food options. We are delighted you enjoyed this aspect of your stay. Looking forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager

Dear abdullah, Thank you for sharing you experience and for acknowledging the exceptional service provided by Abdullah our front desk team. Our team strives to make each guest’s stay special, and we only hope you will have the chance to return again in the future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Teng Kuen,Thank you for sharing your experience with us. I am glad to learn that the overall experience met your expectations particularly with our location was an advantage for your visit. We hope to have an opportunity to welcome you back in the near future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear OMAR, Thank you for sharing your positive review. We are delighted to hear that you enjoyed our convenient location near the shopping mall. Thank you again for staying with us. We look forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Sum Elle Tse, Thank you for sharing your experience with us. We are delighted you enjoyed our fast check-in/out service and friendly staff. We appreciate your feedback on cleanliness for short stays. Thank you for choosing Novotel Bangkok on Siam Square. We only hope you will have the chance to return again in the future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Whee Khee, Thank you for highlighting our convenient and central location. We are delighted to hear that you found our hotel easily accessible to everything. We look forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Pauline, Thank you for your kind words about our friendly staff and convenient location. We are delighted to hear that you had a positive experience with us. Looking forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Chi Ming Darman, Thank you for your feedback. We appreciate your suggestion regarding discounts. We continuously review our offers to provide the best value to our guests. We hope to welcome you back soon. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Joel Ortiz,Thank you for highlighting the accessibility of our hotel. We strive to provide a seamless experience for all our guests. We look forward to welcoming you back soon.Sincerely,Titin SuwanthabGuest Experience Manager

Dear hugh, Thank you for sharing your experience and for acknowledging our good staff. We understand the inconvenience regarding parking. We will also certainly discuss your feedback with the management team to see where we can lift to even higher levels. Please know that your feedback is highly valued by us, and we thank you for bringing these issues to our attention. Sincerely, Titin Suwanthab Guest Experience Manager

Dear Wee Teck, Thank you for sharing your experience. We apologize for the inconvenience you faced during your stay. Your feedback regarding the room condition and sound isolation is duly noted and will be addressed accordingly. On the other hand, we are delighted to hear that you found our staff excellent and enjoyed our convenient location. Our lobby is indeed a great place to relax. We appreciate your feedback and hope to welcome you back for an improved experience. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Siu Yin Louis,Thank you very much for your feedback regarding your recent stay. We are so pleased that overall you had a wonderful stay with us. Our team strives to make each guest's stay special and we hope to welcome you again in the near future. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Adam, Thank you for highlighting our convenient location near Siam Paragon, Center, Discovery, and Central World. We are delighted that you found Novotel Bangkok on Siam Square to be a good option for your stay. Looking forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager

Dear lay cheng,Thank you for sharing your experience with us. I am delighted to learn that you had a wonderful stay and the overall experience met your expectations. Our team strives to make each guest's stay special. Thank you again for staying with us and we are hoping to welcome you back soon.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Ching Man Louisa, Thank you for choosing Novotel Bangkok on Siam Square again. We highly appreciate you coming back to stay with us and are delighted you have been able to enjoy our friendly services and convenient location near various shopping centers. Please noted that, your safety is our top priority, and we are glad you felt secure exploring the vibrant area around the hotel. We look forward to welcoming you back for another wonderful stay. Sincerely,Titin SuwanthabGuest Experience Manager

Dear HEW YONG,We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to learn that the overall experience met your expectations. Thank you again for staying with us and we are hoping to welcome you back soon.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Calgary, First of all, thank you for your continued patronage and for sharing your experience with us. We are delighted to hear that you appreciated the refurbished rooms and the convenient location of our hotel in the heart of Siam Square. Your feedback regarding the flooring noise is duly noted, and we will consider it for future improvements. We truly appreciate your recommendation. Thank you for planning to stay with us again and we already look forward to your next visit. Sincerely, Titin Suwanthab Guest Experience Manager

Dear Sikai, Thank you for your loyalty to our hotel. We highly appreciate you coming back to stay with us. We apologize for any inconvenience with the room condition during your recent stay. Kindly rest assured that we will address the issues with our management team to ensure we continue to further improve our service. By the way, we appreciate your kind words about our staff's service. Thank you again for staying with us. We hope that you will consider giving us another opportunity to serve you better in the future. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Sigit, Thank you for sharing your experience with us. We are pleased to hear that you had a wonderful stay at our hotel particularly the location near Siam BTS, shopping malls, and massage shops is indeed convenient. It was such a pleasure hosting you and we look forward to welcoming you when your travel brings you back.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Hannah, Thank you for your kind words regarding our cleanliness, delicious food, and awesome staff. We apologize for the inconvenience with the Wi-Fi. Your feedback is valuable to us and will address this issue promptly. Thank you again for staying with us and we are hoping to welcome you back soon.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Dennis,Thank you for choosing Novotel Bangkok on Siam Square for your first visit to Bangkok. We are delighted to learn that you had a wonderful stay, and the overall experience met your expectations.Even more to hear that you found our staff friendly and our hotel clean and accessible. We strive to provide excellent service and we are glad that they made a positive impact on your stay. Thank you again for staying with us. We look forward to welcoming you back soon.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Nick, Thank you for your kind words on your recent stay with us. We are delighted to hear that you enjoyed our property's central location and proximity to the BTS Siam station. It's indeed that our hotel convenient for exploring the city. Thank you again for staying with us. We look forward to welcoming you back soon! Sincerely,Titin SuwanthabGuest Experience Manager

Dear Philippe,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the helpful staff, great breakfast buffet, and nice room. Our team strive to provide exceptional service and comfort to all our guests. Thank you for sharing your positive experience. We hope to have the pleasure of welcoming you again very soon.Sincerely,Titin SuwanthabGuest Experience Manager