การตอบกลับจาก Ms.Phanidnat P. (Duty Manager) วันที่ 24 ก.พ. 2021
Dear Value Guest,
Thank you for choosing InterContinental Bangkok and for taking the time to provide feedback following your experience at our hotel. I would like to start by apologizing to you for not making your stay up to your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your score and comments to review ourselves in order to provide a better experience in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly at or duty.bkkhb@ihg.com
Sincerely,
Phanidnat Puangnak(Ms.)
Duty Manager
T : +66 2 656 0444 ext.6204
F : +66 2 656 0555
M : +668 1919 0595
E : duty.bkkhb@ihg.com
Excellent location near the BTS. Many dining places nearby. The staff and the hotel are great. We got all our requests fulfilled timely and adequately. The rooms and the amenities are very convenient. Get the breakfast option - it is worth it.
The room is clean and has a good view of BTS, which my sons enjoyed watching all the time. Only a few minutes walk from the station and some shopping malls. Highly recommended
It’s really clean and staff are all very accommodating and courteous. The breakfast buffet holds a fresh and wide variety of dishes. Supamas and her team really made us so welcomed and spoiled us with their friendly and full smile services. Our housekeeper, Nana was all smile and really kept our time fresh and clean and supplied us all with what we need. My sisters and I are definitely coming back to stay with intercontinental hotel when we come back next time. Keep us the good work guys❣️😘💕
Amazing place! We loved it!
Stayed for three nights. Fantastic room, clean, spacious. Breakfast was off the charts!
Service was great. Special thanks to crew at SoCal, they really took good care of us.
Great hotel! We will definitely be staying here again.
Lots of stairs to enter the hotel and no bellmen available to help with luggage. At both entrances there were so many people smoking, you had to walk through a wall of smoke to enter the hotel.
Dear Shuen,Thank you for taking the time to tell us about your experience at InterContinental BANGKOK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Oak Soe ThwinDuty Manager