"The staff are very helpful and friendly! What annoyed me, however, is the fact that the Economy Room measures only about 13 m²—something that was not mentioned during the booking process on Hotels.com! Naturally, I had to book an upgrade, as that size was simply too small for me. Aside from that, though, the hotel is highly recommended! 👍 It was excellent, and I will definitely book it again! 👍"
"If you’re American and don’t speak Thai, this is the place for you. This is comparable to any 5 star hotel in the states. Be prepared for humidity. The staff was extremely helpful, gym was clean, spa was amazing, rooftop bar was amazing. Food was international and great. Pool was nice too with an excellent staff."
"This hotel looks wonderful and classy from outside but it is illusion. Inside is old, old mattress, old uncomfortable pillows, some towels are very old, noises from other floor and outside, unfriendly housekeeping staff. Watch for lizard in the room.
Breakfast Buffet is the same everyday.
Be careful with faucets because some are marked as cold but they are hot."