Search Hotels Near Balloch Castle Country Park, Alexandria

"The staff were helpful and friendly. The family room was clean and perfect for our needs. There were lots of choices on the breakfast menu and the restaurant had a homely atmosphere. "

"Hotel facilities are excellent, staff friendly and attentive, food very good. To be super critical we stayed in room 113 and spent large amounts of time listening to the floor boards creak from the room above. Ceiling down lighter with holes needed to be filled in and put next to the water fridge in the grill on our evening meal meaning we were constantly disturbed. These are minor as the hotel is great. "

"Staff are brilliant here. Tam the chef makes tasty meals ,can recommend the carvery for an evening meal and the pancakes at breakfast were yummy. Natasha served breakfast, she's a breath of fresh air, happy and cheerful in the morning, but all the staff are great. The tables could do with a bit of TLC it brings the overall look down a bit. Bedrooms are clean and comfy beds , tea ,coffee ,milk "

"Hotel is very run down, we waited at the reception for a bit before being seen to! Hallway and stairs are in need of a good clean and paint! Very run down. Room was freezing, no heating on. Damp on windows and ceiling and that was supposed to be a refurbished room! Needless to say we didn’t stay and left straight away! Out of pocket. Light fitting in hall hanging down from ceiling (dangerous). Hallway hadn’t even been hoovered. STAY CLEAR OF THIS HOTEL!!! "