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"Unbelievable atmosphere; we were met at the door with a big welcome. We were seated in the reception area and offered a glass of champagne while we checked in. We were escorted to our room and familiarized with the amenities. Afternoon tea was wonderful! Everything was wonderful from start to finish! Our host Steve made our stay the best stay in Scotland! ."

"The simple but perfect bed and breakfast. You could walk to downtown in less than 13 minutes and it came with a great breakfast room and home cooked breakfast. It felt like you were in someone's guest room. It felt nice."

"Terrible staff, pretty useless. Stayed there for 4 nights, kept asking them for housekeeping everyday, but did not get housekeeping on any day- no toilet cleaning, no bedsheet changes, no fresh towels. Staff were unapologetic, pathetic. I should have read the reviews of other guests. Location is bad, next to huge cemetery and couple miles away from the city. Try living closer to the city center so you can walk everything. Premier has taken over some old building and converted it into hotel,...

"This is a beautifully maintained building with so much character and personalized love put into it; we loved our stay! It is slightly off the “path” of larger hotels, making it perfect for us. It is so close to town, we easily popped over a walking bridge for dinner and then found the best cafe for breakfast. The room is such a great use of space fitting our family of four, with two teens, nicely into one room with enough space and amenities to meet our needs. The bathroom is so cute and...

"A beautifully maintained guest house! Our host Fraser was full of great suggestions for things to see and do! Our room was cozy and comfortable. The breakfast was excellent every morning!"

"Clean and convenient "

"Really lovely room, ocean views"

"The staff went above and beyond to make sure our stay was amazing! Such a wonderful place to explore the beautiful country of Scotland. Would stay here again and again!"

"My partner and I remarked that the woman at the front desk was the first unfriendly person we had met in the highlands. When we got to the room, it was un-vacuumed and there were grease smears on all surfaces and the headboard. Each of the cups in coffee corner were dirty with lip marks/greasy fingerprints."

"Conveniently located to the Loch Ness area. Property offers on site parking and two restaurants."

"Well maintained hotel on the Loch Ness. No complaints, just wish it had some AC!"

"Lovely hotel with views of the firth, welcoming, warm and helpful staff, a delicious dinner and a comfortable bed. They went above and beyond and gave us a ride to the airport the next morning! Highly recommend!"

"Overall, everything was good. The only issue was with the food. My child’s pancakes at breakfast had mold on them. Although the breakfast staff apologized, the experience had already ruined our appetite."

"A unique and comfortable hotel with a wonderful garden and view. The evening meal was disappointing - a simple menu is fine but it should be done well, and sadly was below standard."

"Such a great place. Excellent breakfast. So worth the 15 minute drive outside the city."

"We had a lovely spacious clean room with all we needed. The staff were friendly and helpful and the breakfast and dinner menus were excellent. We hope to return there soon."

"We stayed in one of the Bear Huts. Although I'd seen the photo, I did not think it was going to be as cramped inside as it was. It's certainly not big enough for two people. The large and very comfy bed was fitted over storage space and was so high up my husband had to help me up onto it in a very ungainly manner. Definitely needs a step up of some sort. All the storage units had noisy bolt lock fastenings. Getting the boiler working for hot water in the shower was a work of art. The hut door...

"Great location! Hotel is lovely and staff very polite, food was stunning"

"Room and hotel were in need of some investment."