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"I arrived early due to my phone not working and I needed WiFi to message my sister. The host was so kind to let me in and use the WiFi and drop off my bags eventhough the room wasn't redy yet. She was very friendly and they iffered free coffee and breakfast. I felt very welcomed."

"Well maintained old Victorian building with lovely staff who were more than happy to help with any requests or act on any feedback. Good views and use of gardens, amazing breakfast. Well located with easy walk into Peel and round the corner from hidden gem the Cathedral. "

"We had the Henrietta Suite. Absolutely gorgeous and very well appointed. Fabulous bathroom and very comfortable bed. All in all, an excellent stay. Will definitely be back!"

"A great sized room with all we needed. All areas were clean, staff were all lovely and very friendly. Great atmosphere in the bar area, comfortable and good range of food choices which were all very tasty. We didn’t use the breakfast room but it looked nice with plenty of tables available.We would recommend to others and would definitely stay here again."

"Wonderful staff and great view. "

"Staff very helpful. Room clean. Bed comfortable "

"We rented a luxury apartment. It had a spacious living area with all you need for self catering. Housekeeper there to welcome us and show us to the room. Like the fact you can have your apartment serviced - clean towels etc. If you have a car there are reserved spaces out the back in the car park. Only negatives were the apartment we rented was on the top floor (three flights of stairs) - no lift. So with heavy baggage it’s hard work but not a real problem for us. Bedroom is very small and...

"Fantastic host and a great breakfast 😊"

"The breakfast was brilliant "

"No complaints. Beds were very comfortable and warm, despite it being chilly in the evenings. Great location too for quarterbridge, bray hill and even the fan park if you’re happy to walk for a bit. "

"Property location was very good and food hygiene very high with good quality food, the building was old and design therefore dated."

"The owners were lovely and helpful. Breakfast was plentiful and I like that you had the same table each day with your room number on it. We left before breakfast and the owners brought to our room a bag with goodies in for breakfast to take with us. The room was small but the only issue we had was the bed seemed very small for a double. Otherwise everything was fine. We always found a parking space near hotel."

"The room was perfect for an adult and two teenagers, lovely spacious and clean, everything you need for a few days. The staff were all very helpful and kind, will definitely be staying again"

"When you first arrive the outside appearance of the hotel is terrible. Paint peeling off, name letters missing, and plaster falling off. However, all the public areas are excellent internally. I had a standard twin which was fine, although the shower was quite old and inflexible. The beds were very comfortable and so otherwise the room was fine. The sea view makes it!!!!! I stayed 6 days, so I felt my room should have been refreshed more than once, but that was a personal gripe. The food was...

"lovely hotel good location, shame expedia confirmation did not state that breakfast was included as it was but was not mentioned on the booking email. "

"The property is in a great location with easy access by public transport from the airport. The staff were friendly and professional. Breakfast was excellent and the free bottled water a bonus. A couple of gripes though the ensuite was very small and needs some TLC the tiles and shower need replacing and the toilet brush was not clean. Also we were only give one key this meant we had stopped stay together all the time. We also managed to lock ourselves out and had to wait nearly 2 hours fro staff...