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"Friendly staff and lovely lobby and restaurant "

"Nice hotel close to Heathrow. Staff were really friendly and welcoming!"

"Always beautiful but especially when bedecked in Christmas decorations. Stunning stay and special thanks to Matt at breakfast for my wife’s vegetarian sausages … amazing. Hope to return very soon "

"Ok"

"Very comfortable and clean room. Staff were cheerful and helpful."

"Undercover walkway between the hotel and Airport. Great breakfast, great staff. "

"Room was lovely, shame the restaurant and bar were not open due to a refurbishment, cant wait to see the hotel when its had the refurbishment "

"This property had the best most modern room that me and my friend stayed at in London. The bed was very comfortable and the bedding was high quality. The shower and bathroom was also very nice. Nice to have a restaurant and bar downstairs. Excellent choice for a place to stay before getting a plane at Heathrow."

"Nice room. Comfortable bed. Good location "

"Never have a bad stay. Always a warm and friendly welcome with attentive service. The food is incredible. Feels like a home away from home. "

"Really nice Buffett dinner good quality and fresh. Nice size family room. Easy checkout"

"Ottimo hotel situato in posizione eccezionale proprio di fronte al Castello. Camere ampie, pulite e comode. "

" Spotless hotel and great location."

"Clean and comfortable. Plenty of parking."