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"Avoid Wasting Your Money – Terrible Management and Poor Hygiene Standards Overall Rating: 1 / 5 We stayed at this hotel for 9 days, and unfortunately, it fell far short of basic hospitality standards. Disappointing Suite Upgrade (£500 extra): We were offered an upgrade to a suite upon arrival for an additional £500. Arriving late, we didn't inspect the suite until the following morning. The bathroom was filthy—there was visible mold around the silicone sealant, dirty tile grout requiring a...

"Clean, great staff, lovely food. Swimming area as nice with a bar there too. Only draw back it is about a mile from the centre. 25 mins walk ish for our party. Would definitely recommend."

"¡Una habitación doble Deluxe estupenda! Amplia, con un vestíbulo que se cierra con otra puerta, lo que reduce considerablemente el ruido del pasillo. Fantástica bañera de hidromasaje. ¡Ideal para relajarse después de un día ajetreado! Cama cómoda. ¡Mucho espacio! Albornoz y zapatillas en la habitación. Un litro de agua. Las habitaciones estándar no lo incluyen. Hay una cafetera de cápsulas en las habitaciones. Querrás volver."

"Hot water in the shower took ages to appear but at once - in the morning it did not appear at all - wasn’t impressed"

"Flott sted"

"Nice hotel fab location rooms are small but adequate nice toiletries"

"Extremely disappointing experience - guests should be aware. This was one of the most disappointing hotel experiences I have had, and I feel other guests should be aware of what happened before booking. I initially chose this hotel largely because of the fitness facilities shown in its advertising. However, on arrival I discovered that the gym prominently featured in the hotel’s photographs is not the gym located on-site. The actual on-site gym is extremely small, stuffy and poorly equipped,...

"El desayuno tiene que ser más variado"

"No real value for money - bed was hard and uncomfortable and the advertised 24H bar/restaurant was closed at midnight. Despite the high temperatures in Spain, no drinking water was provided in the room and the telephone did not work."

"We really enjoyed our stay. The hotel is very stylish and nicely decorated, clean and comfortable and made us feel at home. The staff were friendly and helpful. The gym is a bit small but it is good for a cardio workout and maintaining your routine while on holiday. The location of the hotel is excellent, very close to tram and buses and you can explore Alicante very easily on foot as well. We were able to leave our luggage in a locker before checking in and after checking out as well which was...

"Great location - right at the marina. Friendly and helpful staff."

"Good location (obviously). Room was tidy and spacious."

"Didn’t get our rooms until 4:30pm. In one of them the shower tray had a huge crack in it that they had tried to fix with silicone. Couldn’t be moved as the hotel was full. In the other room we found a pair of socks that were not ours. Thin walls between rooms. Staff on check in and the breakfast room were very slow. Same at the bar upstairs. Better downstairs. Needs a bit of TLC and some better training of staff. Good location, nice decor, prices at restaurants and bars not that bad."