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"Loved it, will be back"

"Room had an odd odor to it. Walls are thin. Heard lots of noise outside our room."

"AVOID at all costs! Worst experience ever at any hotel, and I have stayed in more than I can remember. Booked two rooms thru Expedia weeks in advance. When my travel companion and I got there, they told me I had only booked one room. I argued to no avail, and they told me the hotel was full. My companion had to go book another room that I drove him to, then I had to back to this place. The WORST part was at checkout. They handed me a receipt for my one room, but when I got back home, I found...

"This experience was 10/10!! We will be staying again next time we need a hotel in that area. The best parts were the pool/hot tub actually being warm/hot & the breakfast. The breakfast was delicious, the staff were helpful and friendly. We loved having access to coffee in the lobby at all hours and the parking was very easy."

"No full buffet breakfast as advertised. False advertising and deceptive marketing practices. Noisy rooms woke up at 3:30 a.m. from poor insulation and freeway noise. Front desk staff was a disaster. Property is not up to Best Western Plus standards."

"Nice new hotel"

"Checked in at 1:30am. Property was quiet, even being close to the freeway. Room was decent, as I just needed a place to crash. Staff was friendly even at the time of night. Check out was also a breeze."

"Convenient to Spokane airport and not far from downtown Spokane. Clean room, nice staff."

"Great staff"

"Professional and helpful staff. Clean and beautiful."

"Checked in past midnight and the room was so comfortable and the showers actually have HOT showers! 😍 Front desk ladies were kind, and so wonderful and special tha ks to Thoko at the front desk helped to coordinate a late check out so we could get some good rest in. Breakfast was... not so great. Just frozen breakfast sandwiches you can heat up in the microwave, cereal, waffles, and bagels/toast. The fruit was kind of sad looking, and there were no sugar alternative options at all. No sugar...

"The only staff member that gets a thumbs up is a lady that runs breakfast. That’s the only part of the whole advertisement that they have that could be true. The rest of it is a big fat lie. Nothing in the facility works and if you ask for anything they’re very rude in their replies and then they try to charge you for towels. You didn’t even stain and then they try to tell you that that’s how it was when their whole bathroom was filthy to begin with including the shower curtain and the sink. I...

"We stay here often and have never had any issues!"

"Good securiry"

"Nice hotel and best of all…..close to my grandson for a short visit."

"Actually a 4.5 star rating will be more apt but most of the staff members were very nice and helpful. Overall a pleasant stay. Pros: Great value given the location Helpful and welcoming staff members Location very close to the Spokane airport and decently close to other tourist attractions Sufficient parking space Strong, stable wifi connectivity Plenty of dining options as it is a major city Good complimentary breakfast buffet They have a nice fitness center and pool Cons: Not that nice of a...

"Great place to stay"

"Nice stay. Bathroom counter and mirror is small people. A full length mirror would be helpful. The lighting does not seem adequate for the room but all in all, the stay was good."

"Everything was great"

"Everything about the property was excellent "