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"Great location and hotel friendly and loads of character"

"This is one of the best hotels I have stayed at, and I have been to world best hotels. The staff is very helpful and polite. Room is spacious and with breathtaking views . Everything is good about this hotel and location. Will definitely revisit once in San Sebastián. Highly recommend. Want to mention Javier from Oteiza, who served as at breakfast and lunch- professional ,polite, goes above and beyond. Highly recommend."

"The staff was helpful and the place was clean and it was quiet and enjoyable"

"Clean room, great breakfast, very friendly staff, great views"

"Great no-frills hotel in the heart of Gernika. The rooms are basic but if you get a good price, I would recommend it for somewhere to stay. The pin entry system makes check in simple and the owners were communicative. "

"The woman who checked us in was lovely when I missed the email instructions. Great location. Clean. "

"Nice quiet location just off the main N260, last stop just before Bilbao good restaurant and lovely surroundings. "

"What amazing views, luckily weather was good when we arrived so we were able to sit outside with a drink. Dinner was superb, especially the Ox steak."

"Welcoming host making you feel relaxed in a friendly atmosphere. Great location for walkers. Second stay at this hotel and will return when I'm in this area. Good breakfast to start the day "

"Great service"

"Amazing views! "

"El personal muy amable 10 puntos, los bocatas excelentes lo recomiendo mucho, super limpio, nuevo, un ambiente para desconectar. "

"Chambre double réservée pour 3 nuits pour randonner sur le chemin de Santiago, étapes accessibles par le topo dont la gare se trouve tout près de l'hôtel. Accueil chaleureux de Dany qui parle bien francais, serviable et de bon conseil. Petit déjeuner continental varié et copieux pour 6€50. Centre ville avec restaurants à 10 mn à pied. Supermarché à 50m de l'hôtel. Hôtel propre et au calme pour bien se reposer apres une bonne journée de marche. "

"Hotel is a small, well designed, minimalist and modern; as described by other reviewers but what we distinguishes this hotel from other small hotels we’ve stayed in is the staff. Teresa, Pablo and Esti can’t be more gracious, friendly, helpful and knowledgeable about their region including restaurant recommendations, booking our return trip to Bilbao on the bus and providing information for the local train to Donostia (San Sebastian) and France for day trips. The hotel itself is conveniently...