Travelers find peaceful moments at this countryside retreat, where the lobby fireplace invites relaxation and the library shelves hold books worth discovering
Izalde, set in quiet countryside, offers a genuine break from everyday life. Relax on the rooftop terrace, wander the garden, or connect with free in-room WiFi. Enjoy thoughtful touches like a well-stocked library and a welcoming lobby fireplace for cooler evenings.
Located in Ayala, Izalde is in a rural area. Looking to enjoy an event or a match while in town? See what's going on at San Mames Stadium. Visit our Ayala travel guide
At Izalde, you can look forward to a rooftop terrace, a garden and a library. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a business centre.
Other perks at this hotel include:
Free self-parking
Continental breakfast (surcharge), an electric car charging station and a gift shop
Tour/ticket information, a TV in reception and multilingual staff
Room features
All guestrooms at Izalde offer comforts such as free WiFi and safes.
Other conveniences in all rooms include:
Rollaway/extra beds (surcharge) and free cots/infant beds
Continental breakfast available for a fee 8:00 AM to 10:30 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 9 for adults and EUR 3.50 for children
Things to do
Library
TV in common areas
Family friendly
In-room cot
Rollaway/extra bed (surcharge)
Conveniences
Gift shop/newsstand
Limited-hour front desk
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business centre
Conference space
Meeting room
Outdoors
Garden
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Low-height counter and sink
Wheelchair accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
1 floor
3 buildings
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Free cot
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
TV
More
Desk
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Check-out
Check-out before noon
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 8:00 AM - 5:30 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed on Monday, Tuesday and Sunday:
Restaurant
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for continental breakfast: from approximately EUR 9 for adults and from EUR 3.5 for children
A late check-out fee will be charged
Rollaway bed fee: EUR 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts major credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Property is also known as
Los Arcos Quejana
Los Arcos Quejana Ayala
Los Arcos Quejana Hotel
Los Arcos Quejana Hotel Ayala
Quejana
Arcos Quejana Hotel Ayala
Arcos Quejana Hotel
Arcos Quejana Ayala
Arcos Quejana
Izalde Hotel
Izalde Ayala
Arcos de Quejana
Izalde Hotel Ayala
Frequently asked questions
Is Izalde pet-friendly?
No, pets are not allowed at this property.
How much is parking at Izalde?
Self-parking is free at this property.
What time is check-in at Izalde?
Check-in start time: 2 PM; check-in end time: anytime.
What time is check-out at Izalde?
Checkout is at noon. Late checkout is available for a fee.
Where is Izalde located?
Situated in a rural location, this historic hotel is within 25 mi (40 km) of Bay of Biscay, Plaza Moyua and San Mames Stadium. Guggenheim Museum Bilbao and Port of Bilbao are also within 32 mi (52 km).
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Reviews
Izalde Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This was the worst place we have stayed in 7 weeks of travelling. Tiny room. Double bed against the wall. Bedhead freestanding & moves every time you roll over. Tiny bathroom. No room for cases. In house restaurant closed the 3 nights we stayed. Had to travel 10 kms to find an evening meal. Advertises that it’s 25kms from Bilbao, when it was more like 35km. Extremely noisy from any activity in the passage. Cleaning staff rolling their trolley up & down the passage from a very early hour. Best part was the carparking & breakfast was okay.
Het restaurant is erg goed! Vriendelijke bediening
Verified traveller
Stayed 1 night in Aug 2018
6/10 Okay
Ilka
14 May 2018
Liked: Cleanliness
Disliked: Room comfort
Great Location, Small Rooms
The location was beautiful. The building was charming. however, the room did not suit us; it was simply too small and there was no room to put anything in the bathroom. It was not practical and comfortable for frequent travellers.
Ilka
8/10 Good
Verified traveller
16 Mar 2018
Liked: Cleanliness, staff & service, room comfort
Entorno bonito, ideal para descansar.
Sitio muy chulo. Muy buen servicio y muy rica la comida.
Ideal para descansar (la tele y el wifi no van demasiado bien).
En conjunto, me parece un sitio "de pasada" donde ir si no queda ninguna otra opción. La habitación está en una especie de pabellón anexo que parece una residencia (todas las ventanas con rejas, habitaciones frias, sin luz, sin aire acondicionado). Cogimos un pack romántico, que no merece la pena. Eran unas chucherias en una caja, unos bombones en una bolsa de plástico y una botella a elegir entre cava o vino. Lo malo es que por la noche (que es cuando podíamos beberla) rla ecepción estaba cerrada y se la tienes que pedir a ellos, así que no fue romántico. Estaba limpio (un olor muy fuerte a desinfectante), las camas eran cómodas, y el baño era práctico. Por ese precio, escogería otra cosa. No creo que repitamos, a no ser que no nos quede más remedio.
Verified traveller
Stayed 1 night in Jul 2017
6/10 Okay
Verified traveller
14 Aug 2016
Liked: Staff & service
El desayuno es carisimo para la calidad-precio. El personal muy amable.
Se ha salido de cualquier expectativa, es toda una experiencia de comodidad, descanso, buen gusto y excelente servicio....100% recomendable
Dennis
6/10 Okay
Georges
21 May 2016
Liked: Cleanliness
Fin de séjour complètement gâché
Malheureusement, nous avons dîné à l'hôtel.Dans la nuit,mon épouse a été prise de vomissements qui n'ont fait qu'empirer au fil de la journée suivis de violentes diarrhées, maux de tête, fièvre: intoxication alimentaire.Pour ma part,j'ai eu droit au même sort 24h après.Le tout sur une durée de 3 jours avant de pouvoir se réalimenter!Nous déconseillons vivement le restaurant.
Trattasi di qualcosa molto simile ad un agriturismo,piccolo come ricettività ma simpatico ed accogliente.Le stanze sono piccole ma molto dignitose e piacevoli a vedersi con decorazioni murali.La pulizia è a 5 stelle!! L'ambiente ricettivo, tutto è relativamente piccolo ma in stile agreste basco,con dominanza del legno scuro.E'situato in una vallata molto bella e piena di verde con possibilità di passeggiate ed escursi in tanti minuscoli e caratteristici paesetti vicini.Ci sono mucche,cavalli e pecore che scorazzano :animali molto fortunati!!C'è tanto verde e le comunicazioni stradali sono ottime.20 km da Bilbao e circa 110 dalla splendida Sansebastian.Le strade e le autostrade sono di altissimo livello e scorrevoli.
Es perfecto para una escapada del agobio, el estress y los malos rollos. Incluso para una escapada romántica de fin de semana. No teníamos cobertura, estabamos de luna de miel, lo que nos vino perfecto. Está mal señalizado para poder encontrarlo, llegamos gracias al gps y a que nos aventuramos por un camino, pero no hay cartel alguno que indique donde esta. Lo que hace que sea perfecto para aislarse del mundo. Además, de que los paisajes son una maravilla!! Nos encantó y a mi me dejó maravillada la paz y la tranquilidad que hay.
Hotel Arcos de Quejana : plena naturaleza y cómodo
Un hotel con unas instalaciones muy cómodas en plena naturaleza y muy cerca a la vez de todo!
Buen servicio en el check in y check out y correcta limpieza de las habitaciones.
Una idea de mejora para el desayuno seria añadir ingredientes salados y no todo dulce. La cantidad adecuada y la relación calidad precio muy buena.