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"I wish I could give higher stars. The front desk, breakfast staff, cleaning staff and evening bar staff were extremely kind and thoughtful. Everyone that works there went up and beyond to help. Our car broke down and we stayed one more evening and it was a blessing . This place is worth staying and the hospitality is beyond what ever you would expect. "

"Wonderful hotel experience. Beautiful chateau, fabulous staff, and fantastic restaurants. "

"Very hard to find fault. Room was spacious, clean and well appointed. Dining options were great. Spa facilities were wonderful, and at the times we were using them (pool, sauna etc) quiet. Obviously not cheap, but a very good destination hotel with wonderful views over the Champagne countryside."

"We arrived after travelling 450km, tired and a little stressed. I had contacted Expedia 3 times to request a twin room but had had no reply. On arrival at the hotel we were told that no twin rooms were available. The kind hotellier sorted the situation without any fuss providing us with an additional room at no extra charge. I’d highly recommend the hotel but the Expedia messaging service is useless. I contacted Expedia but they told me it was my fault. I will use Expedia as a search engine...

"Mon séjour s'est très bien passé, la chambre est tout à fait correcte étant donné le prix. Le seul bémol est l'absence d'une brosse de toilette qui aurait été la bienvenue"

"We drove a rental car - took some careful navigating to get to baggage drop off. Paid private parking was worth the money (only 2 euros worth public parking but so much closer). Did not have an elevator. North of center of 'old ville' in Reims, but very convenient to everythuing."

"Beautiful hotel in a great spot. Out room faced the street and was quiet with the window closed but we needed to keep it open at times cause the room got quite hot. Lots of street noise till about two in the morning and then garbage trucks etc. an internal room would have been better. "

"Staff gress as t perfect locstion"

"Très bon séjour comme d’habitude "

"Enjoyed our four day stay. Convenient location for our needs. Good parking with a space available every day. Ok rooms, good beds. We purchased breakfast one day but this was not great. We did not eat lunch or dinner at the hotel so unable to comment. Overall good hotel for a short trip at reasonable price. "

"Great hotel and very friendly staff "

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"Chambre de bonne dimension, douche excellente et suffisamment de serviette, stationnement sécurisé, idéal pour visiter Reims"

"We booked an ‘arty’ room, really comfy bed and nice & quiet. Secure overnight parking, ideal stop off point from France to UK. A little out of town but if it’s just a rest stop you need then it’s ideal. Really nice bar area, super dog friendly & nice food served in the restaurant (opens at 7pm and food isn’t available before that, although the lady behind the bar kindly heated us up a pizza as we were ravenous!) The service in the restaurant was slow, an hour’s wait between starters &...