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"Our room wasn’t ready on check in as they had an issue with previous guest. Moved us to a different room for one night, as we walk in we realise there isn’t enough beds so wasn’t suitable. They moved us again and then said we would have to move the next day. Said I wasn’t keen to move 3 times so we stayed in the second room. Room was tidy but I feel needs some improvements. When locking the door it only locks from the outside so I didn’t feel that was safe with children. Blinds didn’t work, lots...

"Owner Gordon was delightful and informative. Loved having a room that you can open the windows for fresh air. The room was very clean. No complaints at all and very centrally located. Thanks Gordon. Joyce & David Melbourne"

"Excellent location beside the Ahuriri beach at Napier. Clean, comfortable accommodation that is close to the local shops and convenient for the city CBD too. All staff members that I met were professional and helpful. Recommended!"

"I stayed two nights before and after a Taupo trip. The first night in a one bedroom room was nice but severely ripped wallpaper in the bedroom and a hole in the wall. The second night was in room 5, a one bedroom. Ripped wallpaper and marks on the wall, something stuck to the carpet, broken blind pull chain. But worst of all, in the bedroom there is a vent in the ceiling (perhaps to provide access to water pipes above?) You can see water stains in a line across the ceiling. But when someone went...

"This is a well located location with lovely views to the sea from the balcony. It is spacious and comfortable. Would stay there again."

"Great location, close to various restaurants"

"Great room with plenty of space. The room was warm and very clean. The staff upon check in and check out were amazing"

"Great location, walking distance to shops,restaurants and boardwalk."

"Great to have the Amazon fire stick in the room."

"The staff was very helpful"

"Check in was quick and easy. Unit was very clean and well appointed. Nice clean bathroom and good powerful shower. Good comfortable beds. Parking directly outside and facility very handy to City and all other areas we were visiting. Had stayed at Palm City Motor Inn twice previously in a smaller 3 bed unit but felt the 4 bed unit we had this time was a cut above. Would definitely stay again when visiting Napier."

"I like the privacy here."

"Heating Rail for towels was broken and hanging off the wall. We had to ask bath towel and hand towel next day"